"Could have been better!!"
Location is superb but rooms need renovation and house keeping services can be more efficient! Breakfast options are very limited, can be better..The hotel management definately needs to review the current infrastructre. Kid's play area definitely should have more options/ upgrade!
"Ascott Stay Review"
The location is the highlight as it is just opposite SURIA KLCC. The first impression for us was that their front desk service could be better. We requested to stay at 21st floor as they did not fully prepare the room for us even we arrived only half an hour early before the check-in time, but they provided us to stay at 6th floor. The room was clean but the lighting was not bright enough. However, the rooms are clean and the service are not bad.
"Good stay as always"
Awesome stay. Liked the room that we booked. It was a 2 BR apartment which was nicely equipped as always. Had stayed at a Somerset residence earlier and this one was one notch higher. Keep up the good work.
"Location and Friendly Staff"
The building is strategically located with walking distance to major malls and other amenities. The main lobby's ambiance is so refreshing with nicely scented and nice view of petite garden. The ducks are so lovely. The staff were very friendly from the reception team to housekeeping team.
very good location, helpful staff. nice big and spacious apartment. a very nice swimming pool on 22nd floor with a lovely view. staff are always around and happy to help. you have everything you need in the apartment. good for families too
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM