of TripAdvisor Travelers recommend this hotel
"Stayed as part of Cox and King tour "
This was our first hotel of an 11 day tour. Decent rooms and great/huge breakfast. Nice pool. Big problem with hotel is the carpeting is bad in the lobbies and rooms, stained old and smells like smoke! Plus the beds are ridiculously hard. I actually thought there was a board on top when I sat on it. Worst bed I have ever had anywhere in the world! Not a great location for walking either. Not sure why Cox and Kings use this hotel with so many to choose from.
"Good hotel in Less Crowded Part of Beijing"
The hotel is located walking distance to a subway station, there is very nice restaurant close by and a Mac Donald's across the road if you are not very familiar with Chinese food. There is a good shopping center one train station away in Dongzhimen, this station also connects to the airport. The hotel room is very comfortable and clean. The staff were friendly and they spoke good English. However the hotel concierge was supposed to organize a taxi for us and it took him 2 full hours to tell us he could not reach a taxi.
"Wouldn't stay here again. Smoking "
Nice lobby and looks really nice from the outside. The rooms don't look like the pictures. We had to switch rooms because the ac didn't work. They originally sent someone up who turned the ac on and off and indicated it was working. Two hours later, it was still 26 degrees in our room. Our floor smelled like pee coming off the elevator and the carpet was FILTHY. Stains everywhere. The rooms have also obviously been smoked in. The beds are rock hard but I've heard this is common in Asia' After calling again about the ac they immediately switched us rooms with no hassle which was nice. The room was cleaner but much smaller and also stank of cigarette smoke. The restaurant, the cherry tree, was ridiculously over priced and no one spoke English. The location is really good. Very close to the subway, a market and superstore. There's a McDonald's and Starbucks two walking minutes away too. Getting directions and asking questions was difficult as NO ONE spoke English. Even the concierge didn't speak English very well. There seemed to be lots of staff in training too. The hotel was quiet though. We once heard someone talking on the phone through the wall but never anyone above us or being loud in the halls. They give you two tiny bottles of water for free twice a day. The water in the room is very expensive, just walk across the street to the market.
"Nice hotel with friendly staffs, allowed early check in"
when we arrive at hotel, it was about 10am, we were thinking to leave our baggages and go out for early lunch before we can check in. To our surprise, we are allowed to check in early. This is really good for us who spent the night on flight. My room is fine, but another room of my friend has terrible smoke smell. they request to change room.
"Good luck in the summer"
I've stayed at this hotel 4 times now in the last 6 months and each time the experience has been the same, disappointing. My biggest issue with this hotel is the fact the air conditioning does not work in the rooms. On one visit I changed rooms 3 times to try to get a room that had an adequate temperature, but each time the air conditioning system just pumped out normal ambient temperature air. Seemingly the only think you are allowed to control is how much air gets pumped out! I'm not a HVAC expert so can only speculate that maybe the hotel only turns the air conditioning on when the temperature outside reaches a certain value, but to advertise the hotel as having air conditioning and then not allow guests to actually use it, is in my opinion, dishonest. The rooms are also quite tired and on several occasions I have found items to be defective. Most recently the shower unit did not work and appeared to be blocked up with limescale. I really wanted to like this hotel, its location is excellent, only a short walk from the shopping area and night life of Sanlintun. The staff are also pleasant and work hard to look after the guests. The internet access is also excellent. I wanted to like it so much I returned 3 further times hoping things might be different, but they were not. But after staying in the similarly priced and located Swisshotel, and finding it a significantly better experience, I just cannot recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM