of TripAdvisor Travelers recommend this hotel
"Disappointed to start with. "
Just spent 2 nights here and my thoughts are mixed. Original room was run down and in poor condition. Bathroom sink had cracked and had been hastily fixed. This theme ran throughout the room (See photo) After talking to reception we were given a much better room. If a better room was available why not utilise it' Clearly some much needed maintenance is in order. On the plus side, the buffet breakfast was amazing and caters for any taste. But having said that, this is NOT a 4 star hotel.
"Neat, Affordable, Well Equiped"
Aston Rasuna has service apartments with options of 2/3BHK. It is a well maintained property. It is very much affordable based on the rooms, service, location, amenities they provide. Morning breakfast has so many veg/non-veg options. They have mezza cafe which is restaurant and bar. On 5th floor of hotel, there is big OTS common floor shared between 18 blocks of Taman Rasuna apartments. There you will get 2 swimming pool (separate shallow pools for children), lawn tennis court, basket ball court, a big gym, so many grocery shops, laundry shops, pool side restaurant, children play area etc. Staff is polite, well mannered and gives you satisfactory services. One of the best option for Indians as there are many Indian restaurants around. Aston Rasuna is located in South Jakarta which is suitable location for business travelers as almost all corporate offices are located around.
"Messa cafe and room"
Staff is too kind for me. They suggested great information food and tell me great place. I like them and I want to come again. Room is not bad for short stay. If you are obsessed with cleanliness, I don't suggest. But if you want to stay with low cost and you don’t pay attention to detail, this hotel is ok.
"Not so far from office"
Went to Jakarta for meeting with clients, decided to stay here for 3 nights. Friendly staff very helpful and great view from our room. We understand that the building is old but too bad that the sink was smelly and the housekeeping not cleaning the room well. It was good because we complaint once then the next day, every is going well. Just the air con not very cold and wifi is kinda slow.
"A lot of dissappointments"
I and my family once booked for a two-nights stay in this hotel via a local online travel agent few days before check-in. We booked a room that can be used for 5 people. But instead of getting the room we already booked, the receptionist gave us two separate rooms. The receiptionist seemed to putting more attention to some guests who just came from the Middle East, who arrived after us. My dissappointment continued when we reached the lift. The lift was so crowded that we need to wait at least half an hour just to go to our rooms. When we reached our rooms, one of the rooms did not have any remotes for the AC. How could we even stay in a room when there is no remote for the AC' Then we decided to stay in one room that has the remote. And then the bedrooms are way different from the given picture. The TV inside the master bedroom was old and did not have any international TV channels unlike the TV on the living room. The bathroom has no air ventilation, so we need to open the door while taking a bath. We then decided to check out from the hotel despite still having another night to stay. Overall, from all Aston hotels in Jakarta & Indonesia that I have ever stayed, this is the worst Aston hotel to stay. A lot of things need to be fixed and done, because the image you just gave to me and my family is unlike other four-star hotels.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM