of TripAdvisor Travelers recommend this hotel
"Big Family Gathering "
I stayed 1 night with my big family on a 3 bedroom suite. Valuable cost and good location. Easy access to the city and near shopping mall. Really loved the spacious room also the swimming pool. Looking forward to comeback next time..
"Excellent place to stay"
I stayed in Aston Rasuna many times in past few years. Excellent property for business or a family stay. Very good staff, very much helping and cooperative. Very decent amenities and surroundings. Serves very good breakfast.
"Old, dirty bad service"
Our family stayed here during weekend and booked the room online. We decided to book an apartment hotel cause we have two children. We took the two bed rooms hotel. During check in we already found trouble. The hotel did not have detail information about our booking (room include breakfast), they said that we booked the room without breakfast. I showed the booking information and the receptionist accepted the booking (breakfast included). When we entered the room, we felt disappointed, the furniture is old and the room smells bad, it was not very convenient. We had breakfast the day after at Mezza Restaurant. The food is okay, but we found the salad station served poor quality of fruit, the melon was almost rotten. I complained to one of the staffs and she asked me to fill out a guest form. She did it right, and I guess she was the one who served very well among other hotel staffs. The swimming pool is located on fifth floor, and I guess it was not not good enough for children to swim, cause it was very windy. If you bring children to swim, make sure the hotel's swimming pool is located on the first floor so that it will not be very windy. When I checked out, I asked for a room boy with the trolley, and after 45 minutes the trolley did not show up. I finally decided to bring all the suitcase and bags alone. For us, our experience was very bad during the stay. The good thing was, the location is strategic and near the shopping mall.
"Moderate apartment in Kuningan embassy offices area"
Built around in late 90's & this apartment complex is one of the many towers built there. The tenant lift is down 6-8 staurs down & we got 3 bedroom unit. No towels & water gallons at first, but the house keeping provided later on. The room is standard & consist of 1 master queen size bed + 2 single bed rooms. The rooms are clean but furniture & lamp fixtures sone are broken or not working. The Breakfast is good & standard choices. It's located next to the lobby lift.
"Good Experience & well behaved Staff"
I found the location of Aston Rasuna hotel very Good, All shops are located very near.. also near to Epicentrum, The 5th floor is awesome , they have big walk area , Swimming pool, Sports Facilities ........ Also the staff is very supportive the will give you best advise in case of any concern. I had a Pleasant experience with one of the Staff member name Rima, she gave me best advice to select the proper room as per by budget .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM