ATLANTIS THE PALM

My husband, 2 kids (9 & 12yrs) and I spent 4nts at the Atlantis. It is a great Hotel for enjoying the water park and aquarium. After reading some negative reviews, I wasn't expecting a 5* Hotel however, we were pleasantly surprised. I suppose we were lucky we arrived very late at night so check in didn't take long. Our room was nice and clean. The following morning we had breakfast in the Ballroom which we didn't really like as it was so busy and overwhelming. After this, we opted for the Saffron restaurant and while it's still big we enjoyed it far more. The water park is good fun and my eldest did every slide bar one. Staying at the Hotel, gave us the opportunity to come and go as we pleased and in 43 degree heat, this was a blessing! If we had been staying longer in Dubai, I would have moved to another hotel for the remainder of the time as I feel that 4nts is enough time to enjoy all the activities the Atlantis has to offer. It is a massive Hotel and you are just another guest amongst many. The one thing that did annoy us, was the price of EVERYTHING especially drinks! A soft drink was 22 Dirham but if you go to the Monorail Station there's a vending machine which sells drinks for 3 Dirham! The fridge in the room has space to put some drinks so my advice is to buy some from the Monorail. Hopefully the Hotel, will realise their drinks are far to expensive and lower the prices eventually! We even saw some guests taking the small bottles of water from their rooms into the restaurant at dinner!

Family holiday ( 2 adults & 16 & 11 year old ) from 1st - 8th July , stayed in a two bedroom Terrace Club Suite on the 14th floor in the Royal towers East wing Imperial club floors. Free wifi throughout our stay. Holiday booked directly with the Atlantis & Flight via Emirates. Where do I start , firstly we where picked up by the chauffeur at the airport in an Cadillac Escalade and taken to the hotel the chauffeur was very knowledgeable and as it was our first time to Dubai he pointed out lots of places on our journey to the hotel. The shear presence of the Atlantis when you first see it is very impressive indeed. On arrival a bell boy and team was waiting for us and a warm welcome was given and our luggage was taken by the hotel porters, we where then taken to the Royal Majilis lounge to check in and given a cold drink and flannels, as we traveled overnight from the UK our request for a high floor room wasn't ready, we was offered the third floor which I refused and was prepared to wait until a high floor was available , we where shown to the Imperial lounge on the west wing for breakfast and then we went to the Royal pool ( TIP: have a bag ready with swimwear and sun cream in ready to grab out your case ) until we heard from them to come back when our room was ready, they texted us at 1:30pm to say our room was available and to return to the Royal Majilis , check in was smooth and quick, we where all given silver & white lanyard passes with our suite card key inside it , we was then taken to our room, Wow the suite was huge and lovely, well decorated and spotlessly clean, our luggage arrived within 10 minutes. The suite was well air conditioned , and a nice personalised welcome message was on all three TVs along with complimentary Patchi chocolates in each room , fruit bowl, tote/ beach bags , flip flops, slippers and hotel gowns to wear only during your stay! With plenty of toiletries given throughout out our stay all in ESPA or ShuiQi Spa range of shampoo, conditioner, body wash, body lotion,bath salts,soap,dental kit, shaving kit, vanity kit, sewing kit,shoe shine kit, shower caps, pens, postcards, note pads, writing paper and envelopes and complimentary tea & coffee and plenty of bottles of Atlantis water all topped up twice daily. Mini bar in both rooms and small section of the fridge for you to use for drinks etc, we never touched the mini bar as there quite expensive and it's all weighted so if you pick it up your charged to your room!! Safe in both bedrooms too free to use. Our housekeeper for suite 14/430/432 Raman looked after us very well and did fantastic towel animals, he even did a person out of towels for us one day sitting on the sofa!! Very talented man. Turn down of an evening was nice to come back to, selected lights on beds turned back and slippers ready at the bedside. Also the beds were very comfortable. Plenty of hanging and drawer space, use of iron and ironing board and hairdryers , nice dressing room too.I can't fault the room at all. Security are everywhere in the hotel and they get to recognise you, show you pass and you can access all parts of the hotel grounds. The whole hotel inside and out was spotlessly clean and all the staff are very polite. Imperial club 7am -11pm daily for soft drinks and snacks, breakfast 7-11am in imperial club, kaleidoscope or saffron , buffet style with a large selection of food. Kumar in Kaleidoscope looked after us well. Afternoon tea had selected snacks , sandwiches and warm scones ( which where delicious ). Alcohol drinks 5-7pm, unfortunately we only made this twice during our stay due to the timing of coming back from day time activities and after showers/baths etc we missed it!!! ( I personally think this should be later in the evening). Summit in the west wing imperial club looked after us very well. Buggies beach side take you to Aquadventure, Dolphin bay, Sea lions etc Aquadventure is good family fun, we all done Poseidon's revenge , ( very scary ) and I am ashamed to say I bottled out of the leap of faith!!!! But my family and I did do all the other rides throughout the water park, lazy river is not so lazy if you go the wrong way, be careful the rapid waves threw me out of the rubber ring and I went right under. Lockers 40aed , floors are burning hot buy swim shoes/socks before you go there a 160aed plus there!!! Also be careful we left our four pairs of adidas sliders on the sun loungers and two pairs got stolen on our first time to Aquadventure, thank god we had swim socks with us as the floors burn your feet. Buy a waterproof phone case before you got too as there 120aed here. Food and drink expensive in there , buy refillable cup drinks first for 40aed , then refill it for 8aed with a soft drink next time, or 50aed for a better bottle and 8aed for soft drink or 20aed for a slush drink on you next refills. High factor sun cream is a must with being in and out of the water, I used P20 factor 50 and we all stayed free from sunburn. Photographers everywhere taking photos and scanning your wristband, view photos on way out we paid 150aed for two photos in a folder. We used our own go pro on some rides too. You are also allowed to hold flip flops or swim shoes/socks on any rides, it saves you burning your feet going back to retrieve your shoes from where you left them. Restaurants in the hotel are very expensive, but we knew that before we went. Seafire was lovely but cost 1700 aed . Lost chambers is mesmerising!! Imperial beach lovely, the sea is like a warm bath , be aware of jelly fish. Free use of beach towels at all pools, beach etc and give your room number in for use of towels at Aquadventure too. Dolphin Bay encounter was AMAZING, absolutely loved it , expensive for photos, bought package of 12 printed photos, magnet and key ring along with 163 digital downloads for 850aed . Photos I had to buy of a magical family experience. My son done suba diving in with the sharks and rays etc in Aquadventure , he enjoyed it , 600aed Desert safari a must, its great fun, dune bashing, camel rides, henna tattoo, dress up, shisha pipe, entertainment dancing etc, BBQ ( be careful lots of tales of people being ill after eating from there ) we avoided the food, free soft drinks. Pick you up at 4pm from the hotel and drop you off at approx 10pm. We used the entertainer app for this and saved 500aed, with desert life safari, our driver was lovely. Yellow boat tour is a must too , great photo opportunity, used entertainer app and saved 560aed. On leaving this beautiful hotel we checked out in the Royal Majilis smoothly, bell boy came for our luggage from the room and our chauffeur was waiting to take us the airport in a Cadillac Escalade limo, he signed us up to the limo wifi and headed off for a safe journey to the airport. If you want to enjoy a drink in your room or balcony buy it from duty free on the way in at DXB airport just after you collect your cases off the carousel it's cheaper to buy then. We tipped chauffeur, bell boy , porter, restaurants and waiters in imperial club, all very grateful. Taxis use metered council ones, 65aed Dubai mall, 40aed Emirates mall, Marina 40aed, Medina 35aed each way, taxi drivers don't speak much to you, all drive within speed limit, crazy roads over there and we tipped them too. If you want to buy novelty gifts for people, key rings, cups, magnets, toys etc there cheaper in duty free on the way home half the price of gift shops in the malls, or if you don't want to leave it until last minute in Emirates mall in carrefour supermarket you can buy stuff there too, its huge you may be in there for hours and it's chocka! Busy hectic holiday as we tried to fit as much in as possible, Dubai mall, Emirates mall, Medina, Dolphin Bay, Yellow Boats, Desert safari, far too much to mention we are all shattered now and we need another holiday to relax now. I think that's it now, I hope some of this review helped you, it took me long enough to do lol. ENJOY YOUR HOLIDAY, A HOLIDAY IS WHAT YOU MAKE IT!!

the hotel is a perfect get away for family with kids but if you looking for young crowd or romance that might not be the best option for you, kids are every where and they are loud but the service and family vibe is perfect

I stayed in this hotel with my wife and kid. It's an amazing hotel in the man made palm island. Aquarium (inside hotel property) and water park (around 0.5 km from hotel) is awesome. They needs to improve in their check-in process. It took us around 1 hour to check in to the hotel. Buffet breakfast is good and buffet dinner (kaleidoscope) is just awesome. Hotel taxi is expensive; better to hire taxi from outside. Overall, its a mind blowing property and would strongly recommend staying here.

This is an ENORMOUS property with enough beneath you to fulfil your stay. We had 10 days here and it was PLENTY to see/experience what Atlantis has to offer. We had a Family Delux room-2 adjoining rooms with enough space of a very decent sized apartment. WIR for us off the main bathroom and a decent robe for the children. Living area + dining table with plenty of room whilst their 2 beds were set up also. Views of the Arabian Gulf and Waterpark. Breakfast at Kaleidascope was our favourite. Almost every culture can be satisfied with the buffet offering. We ate dinner once at the 'snack' eatery before the entrance to the waterpark. The Asian place Asia Republic was great tasting authentic cuisine if you want a street food quick bite. Depending on what TYPE of holiday you want from Dubai-Atlantis can host you from start to finish so you don't need to leave the resort... or it is a great base-but given its location at the end of the end.. it is a good 20 min- 40 min drive out to any other attractions. Enjoyed our stay- some times we didn't leave.. other days we did! Great place with regards to facilities for families with children- the kids club was excellent and the time sessions mean you don't need to feel guilty giving yourself a smallbreak whilst they enjoy some 'interaction' with other kids in a typical child caring environment . Pools were accomodating for the amount of guests also which was a relief for us as in our travels.. resorts with excessive rooms can often give you a problem in this area. Thanks for having us! See you on our next stop over.