AVISTA HIDEAWAY PHUKET PATONG, MGALLERY BY SOFITEL

First time to stayed at this hotel was very impressed. Nice view at the lobby. Friendly staff. When i checked in i was upgraded to the pool villa which is amazing and exciting! But to be honest i have to tell you 3 things that made me upset about this hotel: 1. After upgrade me to the pool villa, it had big construction next to me room but it's not from Avista. However, the staff should informed me about this matter not let me find the true by asked the maid 2. The TV channel should updated in channel's guide book 3. I feel, a pool villa is not safe because it have only 2 lock form the entrance door and the bed room door but the bedroom can assess from bathroom which have the grass door next to the jacuzzi

On the hill nestled in the jungle between Kiron and Patong beaches. Great views of two bays. Big clean air conditioned rooms with balconies. Extravagant buffet breakfast and attentive, helpful staff made the stay an easy one (special thanks to Patrick at Rendez Vous Bar and Boonrawd D at the Fluids Bar for their great service) Had a great time

Stunning is the only word to describe. This is vacationing in luxury. We had a duplex which we did not even realize we booked and that in itself was amazing. The rooms are gorgeous, we received a complimentary Thai massage and the staff was excellent. There was an incident that occurred where one of our items got damaged due to a random leak from an air conditioner. The staff was so apologetic and went above and beyond to make it right. It was not their fault, just a freak accident so we were understanding and very appreciative of them making up for it. The food here was impeccable, similar to NYC prices not the cheaper local Thailand prices that Thailand is known for but we didn't mind because it was worth the extra money for the fine dining experience. The only reason I am giving 4 stars instead of 5 is because it is a little far from town. They do offer free shuttle rides to town but it's a pain at times when all you want to do is buy some snacks for the room or even just stock up on some cheap drinks. You are kind of forced to pay the extra money for food/drinks in the hotel. This was expected though since we knew this hotel is located up in a mountain. All in all I would 100% recommend this place for both families, friends or couples. Gorgeous hotel and breath taking views. Staff professional, friendly and extremely helpful. Delicious food, beautiful infinity pools. This was a dream vacation and I would love to come back!

We had ten days at the Avista Hideaway and with one small reservation we were very happy with our stay. The reservation is one which should have been foreseen by us when we booked i.e. the hillside location of the resort is such that it is not conducive to strolling about! We had no problems with the steps and we are not youngsters! The initial room we chose was not suitable for us (our fault entirely), and the General Manager Alberto Lugo-Vina could not have been more helpful in relocating us into a really nice Duplex. We must say that we have never been in a resort where the General Manager is more highly visible obliging and approachable. In relocating us on day two, we received great personal attention from Cindy, a really charming young lady from reception. We have separately reviewed the Avista Restaurant- All good. The service in all areas of the resort from the pool attendants to waiting staff and reception was first class, professional and obliging. The pools are immaculate and the water is at a refreshing temperature. We never had a problem getting sun loungers, although when rain was imminent we thought the cushions should have been brought under cover. My wife had several massages at the Spa and she was full of praise for Natcha, some of the best massages ever! Finally we would recommend this resort with the one small reservation mentioned above.

Situated a little way out of of busy Patong this hotel is very peaceful and relaxing. You can easily get lost making your way back to your room so a buggy is available. Our room was a jacuzzi room which was lovely, the staff were excellent and very friendly. We really enjoyed the complimentary cocktails at night. All in all it was a lovely four day stay. And would go again.