of TripAdvisor Travelers recommend this hotel
"A pleasant stay"
I would certainly recommend to my colleagues to stay here for their business trips in Jakarta. The room was kept clean and after a long gruel on the road due to Jakarta evening traffic it is a welcoming to be back to the hotel.
"Service is everything"
The level of service at this hotel is astounding. Not only do staff greet you warmly and are consistently friendly, but they remember you. I had multiple staff follow-up with me on specific inquiries that I had. Will definitely recommend to others.
"Great Hotel, amazing staff and service"
This is a very good hotel but what makes it great is the staff. They go out of their way to help you with any questions and are so kind and polite, with a special mention to Andre who helped me with an issue.
"Very decent hotel"
My friend stayed at the hotel when it was inter continental hotel, and he said Ayana hotel got better than that. I felt the same way. The staff at the reception spoke softly and gently and helped me very nicely.
This was luxury at reasonable prices. The friendly staff went to great trouble to fulfil requests and the spacious rooms were very well appointed. I do wish that the staff would not keep apologising when absolutely nothing is wrong! Security at the door is tight and the streets beyond poor for pedestrians.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM