Location
Located in one of the main shopping areas, next to "Art Walk", the Retiro Park and Goya Street, the hotel enjoys excellent connections to the airport, the IFEMA Trade Fair Centre (Juan Carlos I) and the main train and bus stations.
Amenities
Cleaning Services
- Laundry facilities
General services
- Wi-Fi
- Babysitting
- Multilingual staff
- Daily newspaper
- Doctor on call
Wellness facilities
- Fitness centre
Reception services
- Reception
- Currency exchange
- Luggage storage
- Ticket counter
- Tour organisation
- Tourist information
Transport Services
- Car hire
Business facilities
- Business centre
- Conference facilities
- Fax machine
- Photocopy machine
General amenities
- Air conditioning
- Disabled access
- Elevator
- Garden
- Safety deposit box
- Terrace
Parking Facilities
- Private parking
Dining
- Restaurant
- Breakfast
- Bar
Conditions
About this property
Reviews
- Prestigia Reviews (0)
- Tripadvisor Reviews (3046)
Stink
What a stink, intermittent all pervading smell of human faeces at entrance, foyer and even side out room sometimes, I told the staff who showed me their air freshener cans, do not have breakfast or a ...
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Lovely staff and great location
I can't express enough how grateful I am for the incredible care shown by the staff during our recent stay. Despite the stress of our flight being delayed, they received our message promptly and, with...
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BEWARE on this hotel!
This was the worst hotel experience I’ve ever had. BEWARE of the modus operandi here. As soon as we checked in, the bellboys accompanied us to our room — and later, they knocked again accompanied with...
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Fantastic Madrid IHG Hotel, loved everything!
The best ever IHG hotel stay, thanks to the most incredible staff, take it from Professor Jan, just fantastic, beautiful hotel, perfect room, delicious and amazing breakfast, location is perfect, Met...
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Broken effluent drains
Strong faeculent smell throughout the hotel specifically in foyer but also on our floor 9. The staff were not interested in our complaints and had a spray which they brandished making no difference.