Location
Located in one of the main shopping areas, next to "Art Walk", the Retiro Park and Goya Street, the hotel enjoys excellent connections to the airport, the IFEMA Trade Fair Centre (Juan Carlos I) and the main train and bus stations.
Amenities
Reception services
- Reception
- Currency exchange
- Luggage storage
- Ticket counter
- Tour organisation
- Tourist information
General services
- Wi-Fi
- Babysitting
- Multilingual staff
- Daily newspaper
- Doctor on call
Business facilities
- Business centre
- Conference facilities
- Fax machine
- Photocopy machine
General amenities
- Air conditioning
- Disabled access
- Elevator
- Garden
- Safety deposit box
- Terrace
Dining
- Restaurant
- Breakfast
- Bar
Cleaning Services
- Laundry facilities
Transport Services
- Car hire
Parking Facilities
- Private parking
Wellness facilities
- Fitness centre
Conditions
About this property
Reviews
- Prestigia Reviews (0)
- Tripadvisor Reviews (3044)
BEWARE on this hotel!
This was the worst hotel experience I’ve ever had. BEWARE of the modus operandi here. As soon as we checked in, the bellboys accompanied us to our room — and later, they knocked again accompanied with...
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Fantastic Madrid IHG Hotel, loved everything!
The best ever IHG hotel stay, thanks to the most incredible staff, take it from Professor Jan, just fantastic, beautiful hotel, perfect room, delicious and amazing breakfast, location is perfect, Met...
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Burglary at voco Madrid Retiro
On 5 June 2025, as my partner and I were heading to our designated room at around 15:30- right after we had just checked in at the reception, a person dressed as staff with a badge on his chest joined...
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Got Robbed Inside Our Hotel Room
We stayed at Voco Madrid Retiro on June 5th, 2025 to celebrate a special occasion. Not long after checking in, we were approached by someone who appeared to be a hotel staff member. He was dressed pro...
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Lovely staff and great location
I can't express enough how grateful I am for the incredible care shown by the staff during our recent stay. Despite the stress of our flight being delayed, they received our message promptly and, with...
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