Located in one of the main shopping areas, next to "Art Walk", the Retiro Park and Goya Street, the hotel enjoys excellent connections to the airport, the IFEMA Trade Fair Centre (Juan Carlos I) and the main train and bus stations.
of TripAdvisor Travelers recommend this hotel
"Staff and Rooms Decent"
To be fair, this hotel was selected for us during a business event, hot our choice. Area and location felt safe, however the food and rooms left a lot to be desired. Rooms were very bare, didn't even realize we had a refrigerator with water in them, until last day. A little more communication from the hotel staff would have helped. Breakfast was included but exact same everyday.
"Cheap but value ok"
Simple rather small, modern rooms. Beds not very comfy. Good breakfast and decent, ow cost dinner. Clenliness is acceptable, location is ok but taxi needed for most of your needs. You get what you pay for.
"JUST WHAT YOU WOULD EXPECT"
It is very well located, near an underground statation. The room was comfortable, although you could hear pipe noise from other rooms or parts of the building. The buffet breakfast was good, alhough a little expensive. Parking was expensive too, but safer and more comfortable than the alternatives. All in all, what you would expect from a 4* hotel.
Ok hotel. There were a few things broken ( eg the shower door handle was snapped, the towel rail had been pulled of the wall, and glued back on, which was a bit worrying seeing as it was heated!!) I had a big Coolum in the middle of the room right next to one of the beds, which was the only side for the plug for my phone. I stayed at better in Madrid and wouldn’t stay here again.
"Not the best location for turism"
The hotel are comfortable, but for sure you don’t will feel on the best 4* hotel of your life. The rooms are well equipped, enough size for single and double rooms. The staff service it’s a standard+, quite new on service but trying always to make the best! The location it’s good for business travels, for tourist it’s clear that you can find closer to the city centre, but near you have metro station and taxi in the front door... and uber working well all around Madrid! 😉
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM