of TripAdvisor Travelers recommend this hotel
"Paradise... at a price"
We went to The Banyan Tree for 8 days, and it was absolute bliss. The Staff were incredible - remembering what coffee we liked in the morning...always smiling and always wanting to help. The pool and beach - magnificent. And the rooms were a delight. We couldn't have asked for more accommodation wide and location wise. The only downside was the price of the food in the hotel. Ie was our honeymoon, so we were expecting to splash out - but £10 for a bottle of still water in the Thai restaurant was just a little extortionate. If you go , remember to ask for the 'Local' water. And give the Thai restaurant a miss. It looked incredible, but was totally tasteless and cost a bomb. IT didn't spoil our holiday by any means - it was just a shame it was advertised as 'award winning' when the flavour just wasn't there. We are big foodies though, so maybe this isn't so important to other people. For a 4 or 5 day stay, with some cash to splash, i'd say GO FOR IT. It's heaven.
"The original (and best) luxury resort in Seychelles!"
We stayed at Banyan Tree Seychelles last week and the only bad thing we have to say is that we didn't stay long enough! One of the original 5 star resorts on the island is sat towards the south and provides a secluded location, offering sensational private pool villas. The property also offers a stunning beach (not the best for swimming, but the crashing waves are enough to relax anyone), a variety of dining options (Creole, Thai and all day dining) in addition to a Rum Beach Bar! The Thai restaurant Saffron (as always) is a must!! Whilst there are newer properties on the island, none have the same buzz and vibe of Banyan Tree, set in lush grounds with it's own wetland area and garden area meaning you can truly explore the nature Seychelles offers without leaving the resort! We will definitely be back, but for longer next time!
"Supreme views and location, not quite a 5 star"
Intendance is probably the most picturesque beach on Mahe, the fact that is well preserved makes it really special. Big waves and strong currents not the beach for swimming even less for kids. We stayed at Ocean pool villa, the views were amazing, the private pool is fantastic, the bathroom with a view is amazing. Now for the hotel: Not acceptable to have holes in curtains or bath with mold in a 5 star hotel. Plus not attention to detail, we never got bath ropes, the turndown service was not that great as in other 5 star hotels, were they organized the room to perfection. Food: very expensive and not 5 star standards. Breakfast: the buffet options does not equal another 5 star hotels, we liked the A la cart options and also the fresh juices, we thought maybe not a big buffet but good a la cart eggs options is to avoid food waste 🤔 Creole did disappoint, not an amazing restaurant experience, I am not sure the seafood was super fresh. Thai restaurant is good but for that price I expected better. I loved the wetlands and the conservation initiative, this hotel is beautiful and well located, perfect for a romantic getaway now the management need to improve a few things to complete the 5 star experience.
"Perfect location, Inconsistent service"
I stayed at the Banyan Tree for 7 nights with my spouse. We booked the presidential villa. I will not repeat in details what has been said many times before on other reviews so i'll keep it short : - Location is amazing - The hotel is beautiful - The rooms are beautiful and large with outstanding views - The restaurants are ridiculously expensive but the quality of the ingredients is there. The Thai restaurant, Saffron, is particularly amazing. We had no big issues during our stay, everything we asked for came in a timely manner (except once when a bucket of ice took 2 hours and 3 phone calls to arrive but some mishaps can take place in any hotel). My only issue really is the inconsistency in the level of service: - check in was cold and expeditive - service is in no way personnalized which you might come to expect in such a hotel, i know i did and was disappointed. The staff should know your name and call you by it when they greet you. Same goes when you call the reception or guest services, the staff should know your name - some staff members really seem annoyed when you ask them for something - some staff members are really friendly and seem happy to do their job (kuddos to the organization of our in-house bbq which was an amazing experience), others seem really fed up. - check out was also really cold So there, the hotel is perfect in many ways but don't expect the service to be either flawless nor personnalized. If this does not matter to you you'll have an amazing stay.
We visited in March 2016 Pros- - Large private pool in our beach-front villa, was cleaned properly - buggy service good and drivers friendly - huge villa and garden, with Jacuzzi, very luxurious - very large bathroom, dressing and storage area Cons- - complicated room phone to use, were not given any instructions on arrival - many restaurants but none cater to guests from the Sub-continent - No all-inclusive options (as most of Seychelles), we bought half-board facility but menu extremely limited, we had to go out on most nights for dinner - very far from more populated and vibrant places, driving back to hotel in night on bendy, hilly, narrow and very tricky roads was a challenge!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM