Horrible customer service, horrible food , horrible staff and horrible front desk everyone treats you bad and everyone has an attitude the staff they their seems miserable
BK
Briluch KSep 2025
BEST WEEK
It was the best week of my life! The food was amazing! The pools were huge and the service was incredible! The entertainment team was awesome! The workers were absolutely amazing- Ani, Deborah, Criis,...
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M
melidurangoSep 2025
Hotel review
The hotel is very nice, nice pools and common areas. Service is terrible. Staff only talks between them ( they don’t even notices you) food very poor. Every day tha same at the buffet
JM
John MToms River, New Jersey Sep 2025
Terrible stay
Add multiple issues with room refused to upgrade even though we offered to pay move this to the last building furthest away from everything had to walk 15-20 minutes to get to the adult side,places go...
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S
smpdudetteFlushing, New York Sep 2025
Third Visit to the Palace Was Fabulous!
Just returned from a lovely two weeks at Barcelo Palace. It was our third visit and it didn’t disappoint. We stayed in a premier seafront suite which was absolutely lovely. Two rooms, two baths, immac...
HORRIBLE CUSTOMER SERVICE
Horrible customer service, horrible food , horrible staff and horrible front desk everyone treats you bad and everyone has an attitude the staff they their seems miserable