BARCELÓ BÁVARO PALACE

The hotel is incredible, the golf course is amazing, but the food quality and the staff service is far for what you expect. The don´t have enough places for snacks, and the activities for kids are very poor.

You may be booking a hotel stay at a golf course not exactly at seaside hotel. Be ready for a surprise. Hotel will insist that room given to you still in limits of Bavaro Palace but in fact away from the main facility and seaside you thought you purchased.

Stayed for two weeks just after the Hurricane Maria. Hotel, food, and entertainment are first class. Plenty of choice with the food, Italian, French, Japanese, Spanish, Dominican, Steak House, Sea Food and Buffets. Hotel is part of the Barcelo Grand Resort which comprises of the Bavaro Beach [adults only], Bavaro Palace [more family orientated] and the Lakes [golfing]. It is an impressive looking resort which has little motorised trains to transport you round. Clean didn't see one bug. The rooms are modern with 2 large beds and 2 sofas but no separate bedroom. Friendly helpful staff. Must mention Ivanny Abreu a member of the Premier Club staff who sorted a few things out for us. If you have any problems ask for her. Beach good but the water was full of seaweed. Not sure if due to the Hurricane. Loved it will be staying again in the future.

This was my second time to Dominican Republic and this trip changed my view of this island. I didn't want to come back after the first trip. This was a company trip with 7 other colleagues. The short trip from the airport was comfortable. We spent more time at reception than really necessary. I would expect them to be prepared and process the check-in faster. The people at reception need to be fluent in English. Our next step was to book our A La Carte dinners for 4 nights. Again, it took way too long and English was once again a problem. Then it was off to our rooms to get changed and head to the water to cool off. One of the rooms was wrong and we had to head back to the reception to take care of it. That took another hour. Not acceptable! Other than that, we had great time. The buffet was good for breakfast and lunch. Their omelettes in the morning were fantastic. Lunch was usually light and quick. The dinner was excellent every time. We had the Steak house, the Mexican, the French and the Mediterranean, which is on the adult side. Service at each one was good. The rooms were clean, everything was working, beds were comfortable. Can't comment on the TV and available channels. I don't travel to watch TV, or spend more than necessary time in the room. We had great weather and we made the most of it. Plenty of things to do outside. There is lot of shops and things to do at night. We even tried our luck at the casino. We did plenty of bar hopping and even visited the adult side. I almost forgot to thank Kristina at the Escape Room. That was great team building exercise! Would I come back with my family' Definitely! I would not hesitate to recommend this place to others.

Great stay. Definitely worth the money. And 15min to the night clubs. Only bad thing 1 person usage on internet at a time. Restaurants are very good especially the kyoto japanese restaurant. 11 restaurants and great sports bar to eat after the night club