BE PLAYA HOTEL Luxe

Hotel makes very good impression, feels like the place was created with an idea, which is nice. The style is well-thought, rooms are spacious, bed is huge and people who work there speak great english and are super friendly. As for this price range, I would definetely recommend to stay at this hotel. Worth mentioning is also the restaurant with a amazingly good sushi. You will also get a breakfast there -very european with a hint of mexican if you like. All in all - hotel worth to stay at, in Playa del Carmen. Some hints for an improvement: Shower - you need twice as much time as normally as the water preassure is super low. Actually, not only the pressure is the problem as the general amount of water coming is not super satsfactionary. Also toilet leaves some room for improvement.

I stayed in a double room with my mom on a ladies' trip. We loved the spacious room and the beds were very comfortable. The rooftop pool was fantastic, the bartenders were delightful, the view is beautiful and we never had trouble finding seats. We were on the third floor and were concerned that we might hear music late at night, but they turned it off at a reasonable hour and it was never a problem. And they even had a ladies' night party while we were there! Add to that good breakfasts and an excellent cleaning staff, and this hotel gets 5 stars. The one downside was that the day receptionist was not able to provide much help or information about the area, booking tours, taxis, etc., which even led to some confusion when we went to Cozumel. I expect a hotel to be able to provide this minimum service when I'm traveling in a foreign country. But she was a sweet person, at least. And everything else was great!

Staying at BePlaya was great! The location is very close to the 5th avenue and is in pretty much walking distance anywhere. The room was very nice and big and most of the staff were great - Special thanks to receptionist Samantha that has been super friendly and helped us always and with every question :)

Nice hotel with a very good service . The staff is very warming. I want to especially recommend the concierge, Samantha, that was very kind . Helped us with Recommendation where to go and travel, and made our stay very pleasant.

We had high expectations from the reviews and were fairly disappointed. Reception staff seem pretty indifferent. Not particularly friendly or helpful. We were given a different room to the one we booked (twin instead of double) but staff were unconcerned and said "rooms are given out on the day". Be Playa pitches itself as a boutique "design" hotel. The reception and bar fits that bill, but the room itself seemed cheesy and like they were trying too hard to be cool. The roof top pool and cocktails up there are great. However, it is a small pool open to non hotel guests who can access the area by buying drinks, so it was often really busy. We struggled sometimes to get a lounger even though we were hotel guests. If you are on a lower floor by the main road, the early morning street noise can be bad so don't expect to sleep in. However, if you are on an upper room the bar music goes to midnight on certain nights, so you can't win. Feel like they are aiming for a younger, more party crowd. We are in our thirties. On the plus side, the rooms are clean and location is great. Breakfast is lovely, the breakfast waitress Stephanie is fantatsic. However not enough positives for us so we wouldn't return.