Location
The Be Playa Hotel is in one of the most exclusive locations of Playa del Carmen. If you fancy a change of scenery, the exciting city of Cancun is just 7km away. Cancun Internation Airport is 50km away.
Amenities
General amenities
- Air conditioning
- Elevator
- Roof terrace
- Safety deposit box
Entertainment & Leisure
- Outdoor swimming pool
- Rooftop pool
- In-house entertainment
- Nightclub/DJ
Dining
- Breakfast available (surcharge)
- Restaurant
- Gourmet restaurant
- Breakfast
- Bar
Cleaning Services
- Laundry facilities
General services
- Wi-Fi
- Free WiFi
- Multilingual staff
- Honeymoon
- Doctor on call
- Exclusive events
Parking Facilities
- Public parking
Wellness facilities
- Solarium
- Non-smoking rooms
House Rules
- 100% non-smoking
- Option to book entire hotel
Reception services
- Front desk (limited hours)
- Reception
- Concierge
- Luggage storage
- Tour organisation
- Tourist information
Transport Services
- Airport transfer
- Shuttle service
Conditions
About this property
Reviews
- Tripadvisor Reviews (893)
No customer service
I wouldn't recommend booking this hotel. After reading terrible reviews about it, I emailed the hotel twice to confirm my reservation, requesting a quiet room and they did not respond to my emails. Th...
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Complete criminal situation going on here
Absolutely criminal situation going on here. No hot water, barely any water pressure. Loud, LOUD music from noon till 3am every day. The insult to injury, try to go to the bar that prevents you from s...
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Ruined the wedding night, manager is a racist
The manager here is absolutely disgusting. I booked one night through booking fory wedding and then asked to extend for another night, explaining it would be the night before the wedding for myself on...
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★★★★★ Amazing stay with amazing people (just bring earplugs 😉)
We had a fantastic stay at Be Playa. From day one, the vibe was welcoming, relaxed, and genuinely friendly. The front desk staff were awesome—helpful, upbeat, and made everything easy. It never felt t...
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