of TripAdvisor Travelers recommend this hotel
I've had an amazing stay at the hotel! Wonderful room with an spectacular view. We were late for breakfast but the staff was very helpful to search for a restaurant in the city for lunchtime. Everything is in walking distance, which is very nice. After shopping we went back for some coffee before we went home and we got the 'Bilderbergje' cake. Recommended! Special thanks to Mark from the Bar!
"How a hotel should be."
I spent 4 nights here in November for work. The setting of the hotel is perfect, you feel you are in a high end luxury establishment. The food, staff and service cannot be improved, keep doing what you're doing. The room was large, and had all the facilities you could ever need and extended the feeling of luxury with large comfortable beds and stunning views of the Rotterdam skyline.
"This hotel is excellent in many ways, it is such a shame bad service lets it down"
I recently returned from a 2 day/1 night stay at the Bilderberg ParkHotel; first impressions were really good, the lobby design and feel is great, the reception staff are professional and efficient although they could smile a bit more or at least act as if they are happy. The rooms are lovely and beds are incredibly comfortable. It is such a shame that the service at breakfast was dreadful - breakfast runs until 10am on weekdays - I got there at 9:30 only to find tables with no cutlery. The cooked buffet was not good at all - rubbery scrambled eggs, burnt bacon and no brown sauce!! All this from the same kitchen that has been inspired by a Michelin star chef!! Having asked 3 times for a knife and fork without any success I went found my own in a draw. Once I had eaten the rubbery eggs and burnt bacon which by now was cold I decided to have a croissant only to notice the basket was empty - I asked if they had any more, again I did not enjoy the courtesy of a response so had to chase up again - this time I was told that they would have to cook some more and I was made to feel like I was really putting them out..it is still only 9:45am and breakfast runs till 10am!! They did supply some fresh croissant's but then myself and my colleagues were told to hurry up and leave so they can set the tables for lunch - the breakfast manager then started to clear our table.... In my opinion if you are paying the price for a room and breakfast you should be able to eat it in a comfortable and relaxed manor.
"freezing cold in the room"
Bad experience in this hotel where I stayed 2 nights. Room 3212 is big, there is classical large radiator in the room but it is not working. The heating comes from a small device which is looks more like an air conditioning device. The hostess was kind enough to fix it the first night when I checked in. The room took a while to warm up. Second night : bis repetita. This is wrong ! I can read that other customers faced the same issue. When I asked for a discount, the management was kind enough to offer one night of parking. Breakfast is okay. If you have a heavy suitcase, you would still have to carry it for a few stairs as there is no elevator. The restaurant 'the park' is good but rather expensive.
"Good hotel and location but a couple of annoyances"
The hotel staff were really friendly, particularly with our daughter (2 years). We were made to feel really welcome. The location of the hotel was great. We didn't need to use the trams or metro and were able to walk everyone. We had a couple of annoyances though. Firstly there are no tea and coffee making facilities in the rooms in the Park section of the hotel. Secondly we kept finding mosquitoes in our room and I kept getting bitten. This was unusual for October.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM