The hotel is in a great location, I was in the front of the hotel with a wonderful view of the city. I was on my own and I like business hotels where you don't mind going to breakfast or lunch as others are eating alone.Comment of M. Gerard , Ireland the 2015-01-28
THE HOTEL WAS WONDERFUL IN EVERY WAY. THE LOCATION & VIEW OVER THE DANUBE LOOKING TOWARDS THE CASTLE WAS BREATHTAKING. THE STAFF WERE MOST COURTEOUS,HELPFUL & SMILING!!! THE WHOLE EXPERIENCE WAS 5*.Comment of C. MAE , United Kingdom the 2014-11-22
"Amazing view, great customer service"
I stayed here on 8th January. Pretty decent hotel I must say. Excellent location for places of interest. I entered into the hotel room and found out that I have forgotten to bring a pair of hotel room slippers and called for one. The staff sent to me right away. The calls to the reception was very politely answered. The night after sight-seeing I was about to reach for the bed when I realized there were dust from fabrics and small hairs. Checking into hotel every other day or so, I thought it was from the washing but I did not want to take the chance so I called for a linen change. The staffs came in and helped to change the entire duvet covers. I would like to say a huge thank you to Renata and Zsuzsi who came with a smile on their faces. I really appreciate their gesture with no sign of unwillingness to help out. It made my night well slept. Do not expect the hotel to be in a tiptop condition but it has all the necessaries as any other hotel does. Most importantly, the welcoming and customer service is just fantastic.
"A trip to Budapest to celebrate my birthday "
A great hotel with a magnificent view, breathtaking! Great accommodation and Staff. Very delicious breakfast, great variety of food! It was a pleasant stay and they made me a really nice surprise on my birthday! We will visit again for sure! Thank you!
"Wondeful stay "
We were there on last thursday 4th of january. The check in wast fast and the person who handled me was very kind and professionnal. I wish i remember his name. We got room facing danube river and the bridge. We visited Executive lounge, and everyone was very friendly. We also visited the bar in lobby area, the bartender created one special cocktail but again I can’t remember his name. Over all, the stay was beyond our expectation. I had a wonderful time there. Once again, thank you for thé professionnal hospitality.
"Simply incredible service"
My daughters and i stayed for 4 nights. When we arrived at the hotel there was construction happening on the floor and we could not sleep. I called customer service they immediately changed our room, upgraded us and gave us entrance to the lounge. Throughout the stay we were granted incredible service. From the waiters Mikouche and David to the front desk Oggie. I have traveled around the world to many 5 stars hotel.... never ever got such a level of service.
"lobby nice but rooms small"
i wish i could give this 3.5 stars. the lobby was a 5. the gym a 5 but the rooms a 3.5. the room was crammed and we had to have a rollaway too but even without there was little space to walk between the bed and the dressers. the beds were crap. old soft mattresses. the bedding on the rollaway was just plain gross. the bathroom was tiny. one small sink and a tub shower.the location is good. breakfast is good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 11:00 AM