Best Western Premier Opéra Faubourg is ideally located at the crossroads of important Parisian districts such as the district of the famous shopping malls in Paris close to the Opéra Garnier, the quarter of antique dealers next to La Salle Drouot and the district of Martyrs.
"Old Hotel in New jacket"
Hotel; I think it was an old hotel, holes in the ceiling are taped just as the old head boards. However they did it quite nice. The rooms were cleaned perfectly every day. Beds sleep great and are big! Breakfast staff was very nice, tuesday till friday there were no breads just the long 'pans". The toaster didn't work, if you wanted to toast your bread, the flow of the cooling fell out. I bet the next step is renewing the whole buffet. The whole staff was very Nice, from the incheck till the check out! Perfect.
"Average hotel "
I stayed in this hotel for 5 nights. I can start by telling you that the location was good as its very close to the metro station and 10 min walk to the Opera, some of the reception staff were nice and helpful. The rooms are very small its either you or the bags in the room. Traffic Noises can be heard inside the room. They provide the normal (shampoo+body wash 2*1)! And if you want a set of shampoo and body lotion you have to pay for it. I had an issue regarding my payment at the check out as my booking was non refundable they deducted the amount(except the tax de séjour)when i made the reservation, and when i did the check out they asked me to pay it again saying that the first deducted amount was only (blocked) and non taken from my account! While the other hotels they only asked me to pay the tax de séjour, so i ended up paying it again.to be fair the first amount was recovered later but honestly for me i had a limit on using my credit card when travelling so this affected me as they blocked the initial payment plus 120€then the last payment, so it affected my trip. And when i contacted their costumer service (by email) no one bothered to reply to my email. Its not bad as a hotel its just overrated by saying its a 4* hotel.
"Very poor room"
The room was absolutely tiny, so small that the chair would not fit behind the desk and I had to place the chair at right angles to the desk and use my laptop sitting "side-saddle". What's more the temperature control was clearly not working on the shower because it went from scalding hot to freezing cold if you moved the gauge just one millimetre. All in all, very disappointing and I will not stay here again.
"Not a 4 star hotel"
We checked in last night...the reception clerk seemed incompetent. Our reservation was for two twin beds...we got a double. I went down to reception to make a change and was told they couldn’t do it, meaning they never actually reserved for us what we wanted. The room is small, the shower inadequate...I will never use best western again.
"Great location, friendly and professional staffs, can't be better!"
Great location, friendly and professional staffs, can't be better! Warm welcome at reception was exceptional! Every question during my stay to staff was all well answered and helpful during my trip. One little thing, was not fully aware a small bottle of water cost me around 5 euro every day except the night I arrived.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM