of TripAdvisor Travelers recommend this hotel
"Private and beautiful"
So nice hotel with great rooms and grounds. We got upgraded due to safe deposit box not working in our room. Got an oicean view room with amazing views. The multiple pools with waterfalls were amazing. Food was great. It gives you a feeling of pampering. The gardens are very exotic with lots of plants. The beach is very small but the pools make up for it. I actually stayed there in 2015, decided to rate just now.
"Not what I paid for"
Terrible hygene; our room as full of mosquitoes - my wife and were looking forward for some good rest but weren't able to, we spent the whole night fighting mosquitoes. We chose that hotel due to its "5" star rating but it was everything but. In the restaurant we waited over 30 minutes for a Caesar's salad, and an additional 30 minutes for someone to give towels, which by the way are all worn out. The pool area is small can crampy compared to the size of the hotel. The hotel in general is “tired” with none maintenance. The wifi speed is terribly slow and the hotel is NOT IN PUNTA DIAMANTE. It's between old Acapulco and Acapulco Diamante, this is sad and misleading... When I complained at the front desk the personnel were not only rude, but as I decided to leave after only 18 hours in the hotel they went into my room to kick off my wife!!!! I had to ask for them to wait at least until checkout time…
"beautiful and quiet relaxing place"
service at the restaurant was excellent. Waiters and managers very helpful for all type of information. Renting an automobile is essential. No public transportation go by the Hotel Taxis are ready available. Hotel is about 6 miles from the city of Acapulco. Hwy going to the Airport
"Quiet and relaxing location"
This hotel is on the Bay of Puerto Marqués at the bottom of the hill. It has three pools and a beach and lots of terraces if you need shade. We enjoy going for a quiet relaxing getaway. They have a great breakfast buffet, nice poolside service, and a restaurant down by the beach. It is away from the hustle and bustle of Acapulco proper. Great views of the bay and of sunrise and sunsets. Great spot for birdwatching as well. The rooms have terraces overlooking the bay.
"Private neighborhood and warming attention"
Located on a private complex, pichilingue, the hotel owns a private beach with a beautiful view and soft sand. The sea was extremely calm and the water was traslucid. Delicious if you like to swim at the sea. With 3 pools and several places to tan, you can enjoy outdoors relaxed and loose. Rooms are very comfortable with terrace where you can enjoy a beautiful view of Puerto Marques bay. Restaurants are nice specially the one near to the beach.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM