muy bien el hotel en general ... la verdad no hay nada extra ni mucho menos meramente un hotel ejecutivo nada familiar.Comment of L. Jaime Alberto , Mexico the 2015-05-26
"Incredible architecture and well located"
I will start with the bad. My reservation clearly stated the wifi was included. They told me it did not. The staff told me it was not that clear. A stupid argument. They end up giving me the wifi when I asked them to write it on a piece of paper. After that, it was a great experience. It is a gigantic hotel, so be prepared to walk. Staff, besides the initial problem, is friendly. Hotel taxis are expensive but secure. It is better to take Uber and save a lot of money. I´ve been told by locals that it has excellent restaurants, but I did not try them since the first two days...I was sick in the room.
After all these years the iconic Camino Real still as relevant and well maintained as I remembered. They were having a graduation party and reminded me of the many parties I have attended in the hotel. Beautiful grounds and pool area. I was in a nice remodeled room with the club level amenities. The best is the well trained team of caring employees they have. Delfino went above and beyond the call of duty and in a big hotel like the Camino Real Polanco he made me feel I was at home with relatives taking care of me. To be able to achieve that is something to appreciate and applaud. I will go back to that hotel for sure!!! I wish I could had stayed longer just to enjoy the hotel.
Awesome hotel , great service and always super kind :-) I will always be happy to spend a night here when in Mexico City - American Friendly and very nice and helpful concierage with bags and travel guidance . Yes it is possible for an American girl to travel in Mexico City alone :-)
"What an amazing experience "
I am Mexican. And I can tell you the experience in this hotel was great. From the architecture, the service and the location. Highly recommended! Do not hesitate to choose this place. Rest at the pool in the morning and then walk around to Polanco or Condesa. Museums also very close.
"A design hotel great food well located"
In the very posh Polanco area next to a great park and next to the posh restaurants avenue a great design hotel The gym is excellent,breakfast as generous as it can be with fresh local fruits,all kind of local and continental cuisines The swimming pool is very nice And the design of the hotel is great ,the bar is stunning with a beautiful fountain designed by Nogushi All this for a very reasonable price
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM