of TripAdvisor Travelers recommend this hotel
"Best value for money 5* hotel in Cape Town"
We have visited the Crystal Towers on numerous occasions and without a doubt can state that this is most likely the top 5* hotel with regards to value for money. The facilities are world-class, excellent modern spa, vibrant restaurant, and private rooms within the bar. The rooms offer ultra-modern decor and the romantic turn downs are excellent. I will recommend the Crystal Towers for business, conferences, dinner evening and especially romantic breakaway weekend.
This is my second stay at this hotel and in general the standards have been maintained. The service is quite good both at the front desk, the bar and the breakfast room. The rooms are really nice and I still like the L.E.D. lighting in the room with the shower in the centre. My only negative comment is that when we were the lobby leather seating needed to be replaced as it was very badly cracked and peeling. Overall a very good stay near the mall for shopping and not too far from the city for other attractions.
"A beautiful stay"
I normally stay in the CBD when im in CT but for a change decided to try out the Century city side & i was not disappointed at all! Beautiful modern hotel, very friendly staff & it has a link to the century mall. Had a lovely stay and enjoyed their breakfast.
"Good experience "
The hotel is overall and efficient and well run establishment. From check in to check out staff was efficient resolving any issue quickly with no fuss. Rooms are unique and well designed just the pornstar purple lighting makes it a bit weird. Food here in breakfast and buffets are forgettable and bland at best. Overall a nice well run hotel with good staff who go the extra mile
"Hotel was fine but location for Cape Town sightseeing not so great"
We were gifted a week's stay for our honeymoon at this hotel (we can't complain too much). The hotel itself was extremely nice. The front desk ladies were extremely helpful, friendly, and sweet. Thoughts: - Rooms: The room was very modern with the shower being having a "beam me up scotty" tube. It was a little awkward for a lady to shave her legs but cool looking. Also, the sink area was awkward with 2 people as the area was very small. - Location: If you are planning on going into Cape Town main city everyday this is not the place to stay. We took an uber in every day and had to conscience about traffic as we were fighting the morning commute. We had to plan our day to leave at 8 am or so and then we wouldn't get back till after dinner. It would have been nicer to stay closer to downtown, but you can't fault the hotel for this as it serves a purpose but for any travelers, you should think twice. They also offer a shuttle but the times were not convenient, i believe it leaves at 11 am and returns at 5 or 10:30. It never worked for us. Breakfast - I would recommend having a little more order to the staff. It seemed that most staff just cleaned up plates and not enough staff serving coffee or helping with other needs. When we were done, they would immediately clear the plates but when you wanted something they seemed to not be around or scurring to pick up empty plates. Just look keep the location in mind when booking.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM