of TripAdvisor Travelers recommend this hotel
"Clean rooms, polite staff"
Large clean rooms, plenty of lifts so no long waiting. Bar area and restaurant were clean and modern. We upgraded to the executive rooms but didn't use the lounge, free drinks or canapés or complimentary breakfast. Pleasant staff, nothing to complain about really.
"Andrew and Teena rollason "
Very nice room comfortable bed in excellent location close to railway station staff very helpful and welcoming hotel bar is very expensive bought 2x gins and 1 tonic cost £21 ridiculous price go to local pubs many excellent restaurants close by
"A bit dated with weird breakfast service,and keycards that fail!"
Odd hotel from outside, appears to be based on conference and meetings market, rather than general public. Reception staff appear to be happy ignoring guests, and looking busy with their computer systems, whilst making guests wait! Good city location, but let down by dated bedrooms, an expensive breakfast that fails to deliver from very cold served coffee, to hard/stale pastries, to a missing waffle/pancake chef.Generally suggest you give the breakfast experience a miss. Problems withe keycard system meant frequent lift journeys to Reception, enough said. Fitness suite was good with friendly welcoming staff from whom staff in restaurant and reception could probably spend some time with and appreciate what customer care is all about. Maybe give this venue a miss at £130 a night. I think in fairness this hotel concentrates on the conference and meetings market at the expense of individuals.
"First trip to Cardiff"
I visited Cardiff in May 2017 for the first time. This hotel was a typical Marriott - clean, quiet but not very inspiring on the inside. Breakfast was OK. Conceirge lounge very nice. Great location in downtown Cardiff. I would stay here again.
"Almost a Great Hotel"
The Good Situated adjacent to St David’s Centre, at the heart of the City, in one of the best locations. Easy to find with secure on-site parking; more on parking later. Marriott Cardiff has a welcoming and helpful staff. The lobby is spacious and opens up onto a bustling bar. A great beer garden for the summer and an inside bar that buzzed in the evenings. The restaurant is a bit dark but the service is great and the food adequate. Menu choice is limited to the now standard Marriott menu. We stayed in an Executive Room and there was nothing that made it feel different from any normal room. Spacious with two comfortable single beds zipped together. A nice modern TV, albeit it sound restricted. If you are hard of hearing you may not hear the TV. There was a hairdryer, a safe and a trouser Press. A sofa bed was available but with a family in the room there would be insufficient wardrobe space. The fridge was empty but working. Basic tea and coffee making the in the room. A comfortable nights sleep but when we stayed a noisy wedding party interrupted us at 0200. The Bad Towels were old and tired and had not been washed with fabric conditioner or tumbled. Felt like they had been air dried in a desert, scratchy and horrible. Marriott toiletries have been sub-standard for a number of years but are better than the bottles of soap some hotels now bolt to the wall. My advice, take your own. The Ugly Marriott have updated the TV system and removed the movie options. This is not published at the time of booking. Marriott have stepped down a tier with their offering by doing this. WiFi costs £4.95 to be able to stream movies. Yes what you pay for 2-months at home costs you for 24 hours at a Marriott. High Speed WiFi should be free. The Executive Lounge is too small, run down, with awful furniture. Because it is only replenished at certain times, it is impossible to get a seat when food and drink are put out. Tables were not cleared on both our visits, with dirty dishes on the tables. Paper cups for coffee was a real disappointment. At breakfast it took 40 minutes to replenish the hot food once gone. The Really Unacceptable Ugly Car Parking Eighteen Quid overnight - a factor that will make me look elsewhere. There are two things that should be free at a hotel in Britain - high speed Internet and Parking. Overall - a reasonable hotel with great staff but one of the lowest standards Marriotts we have stayed at. If you want to see the Benchmark the one in Bucharest knocks the socks off my own nation’s capital.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM