The custumer service is the best!Comment of B. Obdulio , United States the 2015-01-15
"The hotel was great."
I loved this hotel. The view from the room was awesome. The food was wonderful. I am looking forward to visit again. We had a marvelous time. We stayed a very short time to our regret. The hotel is situated on the "Malecon" that is the boulevard overlooking the Caribbean Sea. It is located half an hour from the Airport of Las Americas. If you need a taxi while you are in the hotel, there is a fleet of taxis in the courtyard.
The hotel is very nice and upscale. Very clean and the staff is wonderful. My only issue is the AC unit. I was hot the entire time and even switched rooms hoping for better. Other than that, everything was superb. If AC is not an issue for you, I highly recommend the Catalonia.
"My Catalonia Stay"
Go. You will have a good experience. The issues found are not a deterrent to the great value this hotel represents. Bathroom upkeep are a bit lagging. However, a quick call and you will have somebody at your door ready to correct any issue you may have found.
"The way to my heart"
I love the Catalonia! I feel just like home! Everything is excellent and i really love the warm and excellent service received by Angela at the restaurant! 5 stars for her and the hotel! Clean and beautiful spaces.
"Lovely Hotel "
Upon arriving we feels great that all staff can speak English which is really great for us. The receptionist was very nice and welcoming. Francisco offered us welcome drinks but we choose water instead, he escorted us to our room in the 19th floor which has executive ocean front view very beautiful, he was very good in explaining everything that we need to know about the hotel. The room was very clean and well kept. Breakfast buffet just for $15 was great!!! The servers are very friendly. Security officers in every floor are very polite. The pool also was great. I and my friend had the chance to use it. We had fun. Over-all we enjoyed our stay in this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM