of TripAdvisor Travelers recommend this hotel
"Family suite is sweet"
Very modern and clean hotel with great toiletries! We stayed in the family suite which is two adjoining rooms. The room is very spacious and comfortably fit 3 of us in each room. The king size bed is a California King and there was still enough room for my roll away! This hotel is centrally located and is just a short walk to the train station. I mainly decided to stay here because it's one of the stops on the airport limousine bus and I didn't want my elderly parents to have to lug their suitcases around the city.
"Conveniently located; more business than family hotel"
The best thing about Cerulean is the location. It's a brief walk to the subway and shopping/dining areas. Although this hotel was touted as a family hotel, it felt more suited for business travel. Service from staff was efficient and professional, but somewhat impersonal. There are extra costs to use the pool and gym, so I opted not to use the facilities. We ate at the lobby restaurant once for lunch (very good) and once for tea (excellent cakes). Otherwise, there are many nearby eateries. The rooms have great views, and were clean and modern.
"Neat and spacious rooms, good location"
The hotel is located ca 10 minutes from Shibuya Station (good enough) and Shibuya Crossing, has modern, spacious rooms and a very decent bar on one of the top floors. Service was naturally impeccable. A very decent place to stay, would recommend One downside - when we stayed there (1st half of Sep 2017), the fitness area and the pools were closed for renovation. This of course needs to happen every now and then, but we were nonetheless disappointed as we'd chosen Cerulean specifically for the swimming pool factilities....and we learnt about it at checkin (not when we were making the reservation). I hope the facilities are stellar once the upgrade is done.
"Excellent location with stunning city views!"
We stayed several nights at this hotel as part of our tour of Japan. The location of the hotel is excellent, it is approximately 5 minutes walk from Shibuya station, which made it very easy for us to travel around the city using the yamanote line. Our room wasn't ready when we first arrived but the hotel stored our luggage for us whilst we explored Shibuya. It was worth the wait - the view from our room was absolutely stunning, overlooking some of Tokyo's sights including Shibuya crossing and Tokyo Skytree. At night the view was even more spectacular! The room was an excellent size and spotlessly clean, with a generous supply of toiletries and bottled water. Despite being in the centre of Shibuya, there was no traffic noise and we were not disturbed at all by other guests. We didn't eat at the hotel during our stay as we felt there were more reasonably priced alternatives available elsewhere, but there seemed to be a wide range of dining options available. This hotel is a great base for exploring Tokyo. It is worth bearing in mind that consumption tax is added to the final accommodation bill.
"Great choice for Shibuya"
Stayed 5 nights. Received an upgrade on check-in. Room on the 34th floor. Quite a view over the city. Loved the room. Large (38sq. meters) by Tokyo standards. Wonderful bathroom with full shower and tub facilities. King-sized bed was very comfortable. TV services had two English channels, CNN and BBC. Breakfast not included in the room price but was well-worth the 3,000 Yen additional charge per person. Hotel restaurants offered quite good food, although the fine dining was a bit pricey. Staff were especially excellent. I'd like to thank the concierge services for helping me retrieve a pair of lost reading glasses from United Airlines. They were also very helpful with planning our daily excursions. The airport transfer (Airport Limousine bus) service was very smooth, on time, and reliable. An easy connection to and from Narita airport. Hotel is just a ten minute walk from Shibuya train and subway station, and the famous "scramble intersection" is also in the same area. Easy to get around, lots of food and shopping and people watching. We're ready for a return trip!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM