Conveniently located near the ski slopes, this Zermatt hotel is in the mountains, near Gornergrat Station, Sunnegga Ski Resort, and Furi Ski Area. Local attractions also include Gorner Ridge.
of TripAdvisor Travelers recommend this hotel
Hotel location is beautiful, with very nice view on the Cervin. However, service is not in line with a 4 stars + hotel. I mean, when I booked the room I mentioned that it was for the 50th birthday of my wife. I received an email mentioning that a special attention will be done. Nothing, until today. Our room was very nice, comfortable with a terrace. Unfortunately, the terrace is at 50 centimeter of the SPA. Therefore, when other customers are enjoying the sun beds, they are so near that they can share your apperitif. On a such high level restaurant, I am looking of having the plates served from my right and not seeing an arm passing in front of my face for serving other people on the table.Then, chairs on the restaurant are not comfortable. Finally, I have had to go back three times on the front desk as the bill was incorrect. Design of the room is well in line with the location. Staff is friendly. SPA area was OFF when we went there, it tooks a quite long time enjoying it. When I spend a so much amont of monney for two nights and a dinner, I am looking to have a perfect service.
"A mountain über chalet, a destination in itself!"
Just great. This place... Not just a hotel, with very comfortable rooms, but also a very good bar, serving proper cocktails, well prepared, restaurants with simple, good, authentic food, a staff that seem to enjoy what they do, and guests that seem to truly appreciate their experience! this place is great. and there are plenty of little charming details to enjoy. Zermatt is a pleasant, authentic, pedestrian village, a destination for sporty epicurians, and as such, Cervo is ticking all boxes. Highly recommended...
"An amzing place to stay"
Spent a weekend with friends in Zermatt and enjoyed the hospitality of the CERVO team. Though we had a short night, I never slept as well as in their comfortable beds. And waking up seeing this magic mountain was the icing on the cake. We'll be back for sure.
"Excellent high-end hotel in an amazing srounding"
If you are in Zermatt you must spend at least one night here!! Cervo Zermatt is an excellent hotel, with attention to every detail, and a very friendly staff wrapped in a perfect service package from the moment you arrive to the moment you leave. The rooms are comfortable, specious and wonderfully decorated, wood is the material that prevails here. If you came for hiking or for touring Zermatt, it’ll be an experience either way. When you return to the room, the bath or/and the wellness room are welcoming you. Breakfast is very generous and fresh, you could ask for everything you want and get it. We’ll definitely come again – thank you!
"Chalet feeling in the wild of the mountains - but with luxury!"
Excellent rooms with excellent service! We enjoyed our 2 day stay in this luxury "chalet" with a fireplace, visible from the couch AND the sleeping room and direct view to the 'Matterhorn'. Also the wellness-room with sauna/whirlpool at the first floor of the chalet was very relaxing, after our hard day at hiking. The staff was courteous and very friendly - we will be back again!
Check-in: 3:00 PM , Check-out: 12:00 PM