of TripAdvisor Travelers recommend this hotel
"Not for us "
I need to start this review with this: I’m the kind of person that enjoys staying anywhere from hostels to luxury hotels, as long as I get what I’m expecting. For the price point, we expected a lot more from this place. This place feels like a deserted resort. Upon arrival, around 4pm, there was one couple lounging by the pool - but that was it. In the 30min we were there, we only saw three hotel staff members and two hotel guests. It felt extremely empty and it was all very odd. From where I stood, the unmanned pool bar was barely stocked, like someone just put out 2-3 bottles of liquor to make it look like a bar. The shops were closed, there was no one at the restaurants. One staff member told me that most of the hotel guests were out on day trips and tours, but it still didn’t make me feel any better. We checked in and got a free upgrade from studio pool villa to the one bedroom, with hopes that maybe the villas are nice enough to hide in and maybe that’s were all the other guests were hiding. However, it felt like our villa entertained it’s last guest 20 years ago and all that was missing were cobwebs. The fountain at the door of our villa, which may have pretty once, was drained and empty. The pool looked dark and there was an empty water bottle on the deck floor. The room was clean enough but everything could have benefited from an upgrade within the last ten years at least. The first thing we did was use the WiFi to find a different hotel. We immediately left 30 minutes upon arriving. My husband and I were looking for a peaceful escape after a week in Bangkok and Chiang Mai, but this was TOO quiet. It didn’t match our expectations and I booked without reading the reviews more carefully, just assuming the four stars it currently has was a reflection of the resort today. The last “good” reviews were from three years ago. I’ll echo the sentiments of past reviewers that this place was probably nice once, but desperately needs a major makeover today. The only positive thing I can say about the place is that the staff members were extremely friendly and very accommodating, apologizing profusely that the resort didn’t live up to our standards. We apologized to them for troubling them. They gave us a refund for 2 out of the 3 nights we booked the room for, and even called us a taxi to take us to the next hotel.
I did read about this hotel before I booked. We were only there one night and it was convenient for the ferry to Koh Yao Noi early the next morning. Its a bit like the land that time forgot. The resort could be so nice but it looked like it had been shut for 20 years, Even our taxi driver questioned us as to why we were staying there until we said it was only for one night. The views are spectacular. The villas are huge but outdated. What looks like a stone bath was actually plastic. And weirdly enough there were light switches everywhere. So many that we couldn't find them all and ended up sleeping with a light on in the bedroom and lounge because we didn't know how to turn them off. The place was also deserted. We saw three other people while we were there and that was in the restaurant which had more staff than patrons. Its a shame really because it could be lovely. But it needs a lot of work and it was expensive too
"Not a nice resort"
I recommend to choose another accommodation. There are so many nicer hotels in Phuket than this old resort. The food wasn't good, the beach was dirty, rooms and furniture looking very old. Everything (food, massages, ...) is not as good as outside of the resort, but twice as expensive.
"So much potential....not quite there..."
Rather dated. Like a time warp to the 90's. Just dirtier. Almost like a scene from Fawlty Towers. Having said that, the staff were relatively friendly and helpful. Views from the pool villas are stunning, this is let down by the quality of the unkempt structures. The resort appears to be lacking leadership or management of any kind. It needs a total refurbishment and refreshing as the location and design could rival any of the better establishments out there.
"Lovely hotel and lovely staff"
Big villa with very private pool with views to the sea... huge space. Only here 2 nights but every member of staff went out of their way to help. It's out of the way with not much around but food at hotel was really good. If you want to be in a hotel and just relax in privacy with good food and service, then this is it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM