of TripAdvisor Travelers recommend this hotel
We are currently staying at this lovely hotel for four nights. It has a fabulous setting, we have a lovely large room with veranda overlooking the lake, we've had a swim in the beautifully clean swimming pool and we have just eaten a lovely breakfast served by lovely staff. There is one major problem though. It is June and perhaps unseasonally hot. The staff are hot and so are their guests. I request that the management team do not indicate air conditioning when there is none or as we have been advised, is controlled centrally...what does that even mean!! Regardless of this, we will still enjoy our stay here but would check the weather forecast before we ever rebooked.
"Spoiled in a peaceful place"
Strange location you really need your own transport its obvious the Chateau and lake has been there before anything else ...Reception and lounge very impressive , restaurant lovely with views of the lake and lovely mature gardens ....Mathew head barman was excellent and very good,,, chatty and made great cocktails ... Reception staff very helpful and they do know the district .... food beautiful but could be more simple ....less gastro but beautifully presented and was treated very well as it was a special occasion ..Rooms big and very comfortable bathrooms fabulous with lots of room ... get a lake view ...great hub for travelling to Biarritz St Jean le Luz and San Sebastian Spain Lovely to sit outside but of course the smokers spoil it ... Downside ... It would be great if they had a no smoking area outside for eating as the smokers will spoil your meal ... no air-conditioning... not enough power points ..but no real complaints ...
"A must go gourmet restaurant"
As we were staying at the hotel - very nice location and amenities - we naturally decided to try the gastronomic restaurant. This was a fantastic experience indeed. From the kindness of the staff to the quality of the food in our plates, the choice of wine at a reasonable price for such a top notch restaurant, everything was perfect. This place is way better than many highly rated Michelin restaurant, which I tend to distrust increasingly based on my past 3 years experiences. Go there, you won't regret it !!!
This was an excellent place to spend our first night after a long flight from the US. We had a king bed and a large room. We walked around the lake and it was very relaxing. We had both dinner and breakfast here and with a good nights sleep we were pretty well adjusted to the time change and ready to start our tour of the Basque Country and the Bordeaux area.
Lovely hotel with super grounds, bedrooms very good and reception staff and waiter staff excellent. However, it is a bus ride or taxi ride to any activity outside hotel. No restaurants nearby and Biarritz town a 20 euro taxi ride. It is a 5 star and i would agree with this rating. Only gripe was that whilst our booking included breakfast this was strictly continental only and a boiled egg was 5 euro extra. A bit mean!! Summary ... If u want to unwind and get peaceful surroundings with great food near airport look no further. If u want to dander out at nite and browse then book something nearer the town.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM