1-28-13 1 28 13 Shinjuku Shinjuku ku, Tokyo, Japan
4.4
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Amenities
Parking Facilities
Private parking
Covered parking
General amenities
Air conditioning
Disabled access
Elevator
Safety deposit box
Tumble dryer
Reception services
24-hour front desk
Concierge
Early check-in
Cleaning Services
Laundry facilities
Laundry valet service
House Rules
100% non-smoking hotel
Room services & amenities
Smoke detectors
Wellness facilities
Fitness facilities
Fitness centre
Business facilities
Copying & printing facilities
Fax machine
Photocopy machine
General services
Wi-Fi
24 hour security
Multilingual staff
Entertainment & Leisure
Television in common areas
Outdoor entertainment area
Dining
Restaurant
Kettle
Breakfast
Buffet breakfast
Private dining area
Conditions
Check-in/ Check-out
Check-in 04:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Japan Credit Bureau (JCB), MasterCard, Visa
About this property
Location
Japan>Tokyo
Citadines Shinjuku Tokyo
Reviews
Tripadvisor Reviews (2686)
4.4 /5This average is based on 2686 reviews
Cleanliness
Sleep quality
Value
Service
Location
K
kennybO5363VAJuly 2026
Great hotel better than the 4* we are in now in kyoto
Helpful staff
Nice rooms with good tv for Netflix etc
Laundry good
Nice breakfast
Showed the World Cup too!
Decent space in rooms
J
jtv6Hong Kong May 2026
Good stay
The staff were efficient and helpful. The room was spacious by Tokyo standards. It had a bit of a smell but otherwise clean.
M
meaningremissionSubang Jaya, Petaling District, Selangor April 2026
Return after many years
We stayed here couple of times, however it was many years ago. Back here again and this place remains the same, as per my memory. The main different is it is now being managed by the Ascott group. Roo...
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R
royv647Traralgon, Gippsland, Victoria February 2026
A pleasant three night stay
We have just enjoyed staying here for three nights.
Nice staff and the room was serviced each day
Quite comfortable with a good bathroom with shower over the bath which could be a bit tricky for some...
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C
CliverdMelbourne, Victoria February 2026
A VERY GOOD CHOICE
We were very pleasantly surprised by this place. The front desk staff are particularly helpful. The room was a reasonable size for Tokyo and was very clean with good natural light. I also found the be...
Great hotel better than the 4* we are in now in kyoto
Helpful staff Nice rooms with good tv for Netflix etc Laundry good Nice breakfast Showed the World Cup too! Decent space in rooms