of TripAdvisor Travelers recommend this hotel
"The most stunning views of the bay!"
The hotel offers the most stunning sunset views imaginable. The infinity pool and open blacony of our room were absolutely breathtaking. That said, if you don't like walking or are not good with steep hills, this isn't the place for you. Food and service were average, but the views and beach could make up for any lack of amenities a hundered times over.
"Great Hotel but don't go there if your in a wheelchair"
This a five star resort which is beautifully maintained. Villas are beautiful with wonderful views, private pools etc are spread over a very wide area necessitating the use of golf carts to visit restaurants, the beach etc. There are a huge fleet of these carts which can be booked at short notice. There's still a lot of stairs and the resort would not be suitable for anyone in a wheel chair. Management were easy to deal with and responsive to requests. Great restaurants. Highly recommended.
I stayed at the Conrad Koh Samui to attend a wedding. What an incredible place. I was in a room in the 100s (which I think is one of the lesser rooms) but what a room. Every room has its own infinity pool and floor to ceiling rooms. The rooms are huge. Great beds, comfortable couch and an incredible bath. You travel everywhere in the hotel complex in golf buggies. I'd hired a car, but there's no walking to this place from anywhere. You must travel up a very steep road to get to reception. The pool is wonderful and they've got some fun stuff on the beaches like hammocks and pontoons. The breakfast views are sensational. You are at an extremity of Koh Samui and I was grateful for my car to go exploring. Wedding was also unforgettable. Most expensive hotel I've stayed in, but it delivered.
"Beautiful Hotel - Terrible Service"
My fiancé and I stayed for four nights in September. On one hand, we had a great time spending time together at an absolutely stunning property. The villas and views are beautiful! On the other hand, the service was so bad that it would make me re-think ever staying at a Conrad again, much less recommending this resort to anyone. Overall, the staff is just extremely inattentive. We had a slow and confusing check-in process, were largely unable to get buggies anywhere on the property, and simply could not get any help when we asked. For example, we had frogs in our villa when we arrived, and despite calling the front desk over the course of a few hours to ask for help, no one ever came. We ended up having to move all the furniture around and trap the frogs ourselves. It was also impossible to get a towel at the main pool - the stand was always out and the staff never brought new towels, even when asked. After being unable to get a buggy to come and pick us up, we opted to walk to the front desk ourselves (it is a lot of steep hills to climb in the heat), and tons of staff members drove by us in buggies, but never once offered us a lift - even when we tried to waive them down. Overall, no one is rude, just inattentive. The above complaints sound like a spoiled traveler, I am just surprised that at this price point, the staff is not more helpful. We went to a much less "fancy" hotel in Cambodia after staying at the Conrad, and it was honestly a relief to get some human interaction and helpfulness! On a last note, the beach was also largely unusable because there was broken glass everywhere and unsafe to walk on.
"Unforgottable honeymoon experience"
Very nice room with signiture infinity pool. The view from the room for sunrise and sunset is very stunning. Staff are always smile and very helpful for any kinds of questions and inquiries. Overall is an excellent stay!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM