I have stayed in Conrad for several times and I found that the service and value was fine but the rooms are pretty unsatisfied and cleanliness either. I think the hotel needs some renovation in the room. Especially, the cleanliness was not clearly fine.
A very wonderful stay -- five star hotel and service. A little out of the way, but we had a hard time wanting to leave the hotel. Magnificent lobby, nice executive lounge with a great view of the city, and try the mango bingsu.
We have stayed many times at this hotel and the quality of service is outstanding. The staff are very friendly and attentive. We will be back. The staff in the executive lounge are particularly good being very helpful and proactive in anticipating service requirements.
Did 3 nights at Conrad for a staycation in Seoul Check in was fast and smooth, they got us an anniversary cake and a room with the river view, which was fantastic. The room was rather spacious, had a nice view, also very well maintained. The gym is on the 8th floor, and the indoor swimming pool as well. We were there on week days so we could really use it to ourselves. There was one thing that was a bit off, the check-out. It took us nearly 40 minutes, quite frustrating. But nonetheless, it was a lovely stay in the middle of city.
"Loved our stay and the Korean people "
We can't say enough good things about the staff at this hotel, especially the very helpful Concierge staff - Jason Cho is fantastic. We have also been so impressed by the Korean people - offered assistance by strangers more than once and today I left my wallet with credit cards and 300,000 won+ in a taxi and it was returned by the driver this afternoon. Very thankful and happy to be in Korea!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM