CONRAD TOKYO

We were in Hong Kong in October 2017 and stayed at the Conrad. From the minute we arrived we knew it was going to be fantastic. We arrived in Hong Kong by ship at the Ocean Terminal and had no local currency. No problem--we popped in a cab and when we arrived the doorman said we will pay off your taxi and take care of your bags just go in and enjoy breakfast. We utilized the executive suite as Hilton Honors members and the food offerings were extensive and delicious. There are tons of restaurants in the hotel so something for everyone. The bay view faces Kowloon and is gorgeous. If you take the elevator to the 3rd floor you are in a huge upscale mall. If designer labels are your thing they are all right there. A little more price conscious--head down to the lower floors. We used the money exchange there as well. Additionally, you can connect to the subway (MTR) from here. The subway is super easy to navigate and a great value. The location is fantastic. We took a cab to Victoria Peak and walked down to our hotel. We were there for three nights and I honestly can't thing of one negative thing to say. This is next level customer service and the facility is gorgeous. We will definitely go back to Hong Kong and will stay here.

I have been to Tokyo for a numerous times but this is by far the best hotel we have stayed in. The trip was very last minute, basically for next day travel. I tried booking for this hotel through my travel agent but he said it's fully booked. I then went on amex travel website and found that this hotel was still available therefore I made my booking there. It was so great to be able to stay at this hotel. 1. Location. This hotel is near the shiodome station. We took the skyliner from Narita airport to ueno and took the taxi there. Taxi fare was around ¥2500 as I remember. Although the hotel there isn't a whole lot of shops nearby, we found it to be quite convenient to walk to Ginza. Probably around 10-15 mins walk. The walk is easy and straightforward. For those who are into architecture, the famous nakagin capsule tower is just nearby. The station for odaiba is next door which makes a trip to the odaiba very easy. 2. The room was booked through amex fine hotel and resort program but they were only able to honor some amenities. Together with the Hilton gold status, all 3 of us received daily buffet breakfast, and usd120 to be used at the hotel. Unfortunately no upgrade was available. We got a room that is very spacious by Tokyo standard. Ceiling to floor window with city view, spacious bathroom. The room was very clean and well appointed. 3. Service was excellent. From check in, concierge to restaurant staff, all were outstanding. Japan is famous for their high standard in the service industry but Conrad does it even better. Most staff speak good English. 4. Breakfast was very enjoyable. The restaurant itself is beautiful and the breakfast spread has a great variety of food with the option to order from their menu. Restaurant staff was very efficient in general but one morning there seemed to be someone more important in the breakfast room so the staff took priority in taking care of that customer first. The hierarchy was obviously observed. I would very much love to return to this hotel when I visit Tokyo again, however will also keep an open mind to try out other top hotels. Highly recommended!

We were in Tokyo (first time) for my husband's birthday this past May. This hotel has to be one of the cleanest we have been to in quite some time. The service was also incredible. Had we known earlier, we would have loved to book tea (great views), but reservations were filled up so couldn't. We liked the location and it was easy enough to get around place to place.

We had two stays at the Conrad Tokyo recently and both were perfect. The staff was extraordinary, an example: when we asked for a breakfast cereal that we didn’t see they apologized they didn’t have it; every day afterwards they delivered it to our breakfast table. Our suite was upgraded to a wonderful spacious suite. All in all, we would definitely return to the Conrad

Very nice location easy to connect with HND airport, JR and MTR that can save lots time, beautiful view of room to see Bay Area during the dat time, great staff for assistant, kids like the nice brasfast