"Location cannot be beat!!"
We stayed here prior to a Norwegian Fjord cruise mid-May. Fantastic location, right on the water. We walked everywhere (thus, don't think we got good use of our Copenhagen card). Can rent bicycles for the day also through the hotel if you would rather. Great biking city btw!! As platinum elite we did not get any room upgrades, book the room you want. We had booked a water view and were very happy - loved looking at the water everyday, huge windows! Executive lounge on the first floor now is wonderful. Huge, diverse breakfast and a very nice evening "snack" with wine and beer. The only meals we ate out were lunch, realizing Copenhagen has great restaurants but as we are not "foodies" it saved us a lot of money in this fairly pricey city. People and staff were very friendly and helpful, front desk and the concierges. Would certainly stay here again on our next venture to Denmark!!
We had the Royal Suite and it was amazing! The view from the room was fantastic! Staff were very accommodating. Heard that several celebs stayed in this room i.e. The Clintons, Lady Gaga, Madonna, etc.!! Breakfast buffet delicious!
"Excellent location slow services"
The hotel is located near the river front and one must opt for the river facing rooms . The check in is at 4 pm . I would suggest to request for an early check in All the services are extremely slow like anything would take around 30 minutes Anyways we enjoyed our stay . The rooms are quite spacious and I found the toiletries and towels not up to the mark
"Great Hotel And Good Location "
Very nice business or leisure hotel over looking the water front. New club lounge opened since my last visit, great food and beverage choices available in the evenings. Reception and concierge staff very friendly. One area that may need a refinement is extra staff at lobby bar at busy times.
"Great business hotel "
Stayed here for one night. The lady at the reception was very nice and friendliest. I got upgrade to executive room with great view of the city. Good executive lounge for breakfast. One area of improvement is that I wish they have an espresso machine in the room.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM