CORINTHIA HOTEL KHARTOUM

I visit the Sabratha spa everyday and I want to say that they have offered good services to us till now. The gym is well equipped and anytime there are maintenance issues, they are resolved quickly. The staff at the spa is also very nice, and they are kind, and attentive to the needs of guests. Overall to those staying in Khartoum and looking for a good health and fitness facility, I would recommend the Sabratha spa in Corinthia.

I am an expat living in Khartoum. There is nothing much to do here other than working but I have to mention that the beautiful architectural Corinthia Hotel has given my family lots of memories to cherish. The Sudanese staff are exceptionally polite and carries a beautiful smile. I always use the rickshaw restaurant and a frequent visitor of Sabratha Spa/Health club. The swimming pool is very clean and well maintained. I guess its the only indoor swimming pool in town. The staff at the spa are very polite especially the girls at the spa reception has a big smile always. Recently the hotel management has started making changes which shows the activeness and eagerness to keep improving guest experiences. I hope all the best to Corinthia Hotel Khartoum team and hope the management will share my comments to the staff members who deserves credit for this.

Am feeling ashamed and embarrassed of writing this as a Sudanese but am really hoping this feedback would hit a high notes in the hotel management and also hoping that they value customers feedback. I always believed majority of Sudanese front desk employees are terrible in dealing with customers and Corinthia is a perfect example for that! (This attitude has to change) as some places in Sudan offers a great Sudanese hospitality experience. as a customer who uses Sabratha Spa at the Corinthia Hotel minimum of once a week and up to two time a week with my colleagues I really feel frustrated and dissatisfied with the treatment I get from the night shift employees "You feel un-welcomed the moment you walk in",doesn't communicate well and always look into the issue with a stone minds. ,even though I've complained a lot that this is not a 5 star hotel attitude my efforts are just useless as (you can't teach an old dog new tricks) Now, me and my friends reached to a conclusion that we should stop going there once and for all as It's totally unfair for us to pay for a service and end-up treated disrespectfully. In the end I would like to say that the hotel offer a great location and good facility but annoyingly terrible service and that's not enough to make a good 5 star hotel.

One of the best location as per our requirements. Rooms are Very spacious with full amenities and nice indoor swimming pool. Excellent customer service. Add some more variety of Asian food in menu. 👍

Good Hotel as always. The design is unique, similar to a sail. The high floors offer amazing view of the nile. Best place to book is the GHA website. There is no place you can book this hotel otherwise. Nice breakfast and decent restaurants. It also has a decent spacious gym. The overall services are good, but will not rate them excellent! If you get a good price, you don't need to look further. Sudan is still a problem as credit cards do not work. Overall the city has improved a lot with lot new restaurants. Though my favourite is Assaha.