The duna on the bed was old and dirty.
The floor in the room was dirty.
I had a drink at the rooftop bar and whilst looking at the moon they cleared the drink before I had finished.
They asked for ...
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C
Companion07604863110January 2026
Poor Service Recovery
We expected the hotel to be fully booked due to New Year’s Eve, so long queues at reception, elevators, the breakfast buffet, and even the roof deck pool were anticipated. We prepared ourselves for th...
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D
DuntystormGuildford, Surrey, England January 2026
Fantastic will stay again. The rooms are a good size, modern and clean. The staff were professional and courteous.
A nice modern hotel with fantastic staff and service. Upon arrival we had a small issue with our room, the tv remote failed. I called reception and a new remote was brought to the room in ten minutes....
Memorable - but for the worst reasons
The duna on the bed was old and dirty. The floor in the room was dirty. I had a drink at the rooftop bar and whilst looking at the moon they cleared the drink before I had finished. They asked for ...
show more