of TripAdvisor Travelers recommend this hotel
Pros Good staff.....just 1 km from city centre.....can easily walk or take tuk tuk taxi sharing in front of the hotel for just 10 baht per person and can explore the entire beach road....walking street nearby...... Cons Very average rooms Average food Wifi not available in room booking package
"resturant staff very rude in service"
Am very sorry to say your restaurant staff is very Rude & arrogant in service, moreover when we complaint to manager, he also doesn't response, when i ask her name she has guts to say that she dont have any name, very upset with this unprofessional behavior of your staff
I was staying there from 26th August to 30th August 2017. In spite of doing the booking with the travel agent (Make my Trip), they did not have a room with one single bed. That was still ok. After checking in, we went out for lunch as they do not have BUFFET service. We thought that till that time our luggage would be shifted to our room. When we cam after an hour, we were surprised that our luggage had not reached our room. After enquiring the reception said that they did send it long time back. Then after 5 minutes it came and the room service staff informed that he had by mistake taken it to another room. Now this was really carelessness on their part. 2nd or 3rd day we decided to have a 2nd cup of tea in our room. So since our cups were dirty, we requested the room service to send us two new cups. Forget sending new cups - One Mr William very unprofessionally replies that I should clean the dirty cup and use it as they do not replace the cup twice. THAT WAS REALLY A SHOCKER. I HAVE STAYED IN MANY 4 AND 5 STAR HOTELS, BUT NOBODY REPLIES THIS WAY. ON A LEISURE HOLIDAY I DO NOT INTEND TO DO HOUSEHOLD CHORES. They and their housekeeping staff are really fatted to give this reply to a guest. Which means since they clean the room once and if god forbid it gets dirt, which means on a holiday I will have to pick up a broom (which I am sure they will charge for) and clean it myself''''''DISGUSTING On the day of checkout I was SHOCKED to hear that they are going to charge me 50 Thai BAHT for a small towel which got one stain and they are not able to have it removed. THIS HOTEL IS A CHEAT AS THEY DO NOT PROVIDE QUALITY SERVICE BUT ONLY WANT TO FLEECE TOURIST. PLUS IT IS LOCATED AT A DEAD END OF THE LANE. Please stay at your own risk and inconvenience and that too at your own cost.
When I made the booking for this hotel-like most of us I checked the location on maps - it's all about location right' Travelling with a baby, we chose according to maps, close proximity to beach, markets, supermarket (all within walking distance) Through no fault of the hotel I believe, but I was caught by surprise when we were taken to a location I never would have chosen. Right hotel, wrong location up on a hill. Apart from that, hotel check in requires ID, I handed my passport to staff and then they proceeded to ask for my wife's ID card. .'' I wouldn't stay here again, I found everything over priced. But that's Pattaya in general. The hotel is nice enough with friendly helpful staff but not to my taste.
"Friendly staff and superb hospitality"
I have been staying in this property since 2013. The staff are always cordial and freindly. It is very near to beach road and walking street. The food is awesome and you have pool side bar wherein you can relax with a drink and a novel. In between the management changed and it run by Mariott. During this period I did not enjoy my stay as the staff was not so co-operative. Now that it is rebranded to Signature pattaya..I would like to recommend people to stay in this property.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM