CROWNE PLAZA BANGKOK LUMPINI PARK

I stayed here for the first time in May 2017 and have to say it has the most attentive polite and friendly staff I have ever experienced in a hotel. When I arrived I had some difficulties with the taxi from the airport and the duty manager ensured that the matter was resolved, and that I was completely satisfied with their service and the way they handled the taxi problem on my behalf. The hotel lobby and reception are on different floors but once at reception, it's like entering into a stylish 1930s movie scene and the lifts to the rooms are a sightseeing experience all on their own. It's a little bit away from the main business area but it's near lumpini park and local nightlife if you want that. Inside the hotel it's silent and you could almost forget you are in a major city. The outdoor pool and gym are both of a good standard and again the staff were highly attentive at all times. There are better 5 star hotels in Bangkok, but none with as high standard of quality staff as this one and at this price. I would recommend this hotel to anyone regardless of the nature of your visit. In this particular area of the city this is the hotel that I would pick over all others. Finally, I can't emphasise enough how good the staff are in this hotel' they are a real credit to it.

The hotel is well located, close to local transport links and not to far from the airports (depending on traffic 35 minutes). There are many local bars, shops and restaurants nearby. Rooms are large and well appointed. The pool area is also very nice and a good place to relax away from the madness of the city. However service in the hotel is poor, check in was time consuming and staff did not have a great understanding of English. We struggled to communicate and saw other guests of different nationalities having similar problems. Also being a Spire Elite member of IHG is pointless at this hotel. There are no worthwhile benefits offer by the hotel (especially when compared to other hotels in this brand). The restaurant is very quiet and uninviting. It is also, along with the hotel bar, massively over priced. Would not stay again and would recommend other IHG properties in Bangkok.

Always stay in a club room here. Very little extra for the perks. Club lounge staff are amazing, friendly, professional and keep the happy hour drinks coming. Rooms have every amenity you could need and the most comfortable beds. Housekeeping do a great job. Location is great for the infamous night market, and the wonderful lumpini park. Wouldn't stay anywhere else.

On an overnight business trip recently and decide to stay at Crowne Plaza as it is located near to the place that I am having my meetings. Very impressed with the service standard by all the staff from front desk to F&B outlets. The room is clean and well-equipped with all the necessary amenities including the typical Japanese toilet bowl with washer and blower. Location is convenient with the Sala Daeng BTS station nearby. The breakfast buffet spread was good offering wide choices of selection. Will definitely come back here again for my next business trip.

Stayed here for a couple of nights prior to flying out of Bangkok. This hotel is hotel is in a fantastic location and is right beside public transportation. Stayed in a Club Room which gave us access to executive lounge which I thought was good value for money. While the room was slightly dated and the rooms could use more power ports for charging devices, the room was very clean and maintained. I think the staff make this property special. Always smiling and very helpful. The rooftop pool was a nice place to relax and get away from some of the Bangkok heat and the gym was adequate. Overall, I would not hesitate to stay here again.