Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Cable/satellite TV
Flat Screen TV
Internet connection
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Flexible Rate
4 adults
Standard Room, 1 King Bed, Balcony (High Floor)
Complimentary tea & coffee
Cable/satellite TV
Flat Screen TV
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Standard Room, 1 King Bed, Balcony (High Floor)
Flexible Rate
2 adults
Suite, 1 Bedroom (High Floor)
Telephone
In-room safe (laptop compatible)
Laptop-friendly workspace
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Suite, 1 Bedroom (High Floor)
Flexible Rate
4 adults
Standard Room
Cable/satellite TV
Flat Screen TV
Internet connection
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Standard Room
Flexible Rate
2 adults
Room, 1 King Bed, Corner
Cable/satellite TV
Flat Screen TV
Internet connection
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Room, 1 King Bed, Corner
Flexible Rate
2 adults
Standard Room, 2 Double Beds (High Floor)
Complimentary tea & coffee
Cable/satellite TV
Flat Screen TV
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Standard Room, 2 Double Beds (High Floor)
Flexible Rate
4 adults
Premium Room
Bathroom Amenities
Shower
In-room safe (laptop compatible)
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Premium Room
Flexible Rate
2 adults
Standard Room, 2 Double Beds, Balcony
Balcony
Complimentary tea & coffee
Telephone
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Standard Room, 2 Double Beds, Balcony
Flexible Rate
4 adults
Standard Room, 1 King Bed, Balcony
Housekeeping - once per stay
Valet laundry
Balcony
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Standard Room, 1 King Bed, Balcony
Flexible Rate
3 adults
Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Complimentary tea & coffee
Cable/satellite TV
Flat Screen TV
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate
2 adults
Location
Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.
733 west madison, Chicago, United States - Downtown Area
Amenities
General amenities
Elevator
Air conditioning
Roof terrace
Disabled access
Reception services
Reception
Concierge
Luggage storage
Room services & amenities
Room adapted to disabled people
Cleaning Services
Laundry facilities
Wellness facilities
Fitness centre
Dining
Restaurant
Bar
Breakfast
Business facilities
Business centre
Secretarial
Conference facilities
General services
Multilingual staff
Wedding
Wi-Fi
Parking Facilities
Valet parking
Private parking
Conditions
Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club, Japan Credit Bureau (JCB), Discover
About this property
Location
United States>Chicago>Downtown Area
Number of rooms
398
Crowne Plaza Chicago - The Metro
Reviews
Tripadvisor Reviews (1404)
4 /5This average is based on 1404 reviews
Cleanliness
Sleep quality
Value
Service
Location
DG
David GJul 2025
It was fine
Rooms are a bit dated but still fine. Breakfast buffet is great. Assistant manager Jerry was very helpful. Staff at restaurant also helpful and very friendly
2
213bridgettsJun 2025
Best Employee Ever
Tiana was helpful, pleasant, willing to go the extra mile, and greeted with a smile every time I saw her. She made my stay enjoyable and first experience in Chi Town a good one!
DG
DEANNA GMadison, Wisconsin Jun 2025
Great hotel with great staff!
At check in Jerry was so accommodating! He always had a smile and was willing to help in anyway he could. The next night we were helped by Avie, who was also very kind and accommodating. Then there wa...
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I
Inspire21277490104Jun 2025
Everything about the Hotel had an absolute cozy and tranquil vibe
This is a special shoutout to Miguel his service was A1 from check in to check out overall I enjoyed the hotel I will definitely recommend this Hotel anytime. Thanks Miguel for making feel welcome. I ...
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MN
Mark NMay 2025
Chicago trip may 2025
We had a wonderful experience with Regina who was working the evening we arrived at the hotel. We were hoping to have a cot added to our room during our stay but she upgraded our room to a suite so ou...
It was fine
Rooms are a bit dated but still fine. Breakfast buffet is great. Assistant manager Jerry was very helpful. Staff at restaurant also helpful and very friendly