Location
Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.
Amenities
General amenities
- Elevator
- Air conditioning
- Roof terrace
- Disabled access
Reception services
- Reception
- Concierge
- Luggage storage
Room services & amenities
- Room adapted to disabled people
Cleaning Services
- Laundry facilities
Wellness facilities
- Fitness centre
Dining
- Restaurant
- Bar
- Breakfast
Business facilities
- Business centre
- Secretarial
- Conference facilities
General services
- Multilingual staff
- Wedding
- Wi-Fi
Parking Facilities
- Valet parking
- Private parking
Conditions
About this property
Reviews
- Tripadvisor Reviews (1404)
Best Employee Ever
Tiana was helpful, pleasant, willing to go the extra mile, and greeted with a smile every time I saw her. She made my stay enjoyable and first experience in Chi Town a good one!
Great hotel with great staff!
At check in Jerry was so accommodating! He always had a smile and was willing to help in anyway he could. The next night we were helped by Avie, who was also very kind and accommodating. Then there wa...
show more
Everything about the Hotel had an absolute cozy and tranquil vibe
This is a special shoutout to Miguel his service was A1 from check in to check out overall I enjoyed the hotel I will definitely recommend this Hotel anytime. Thanks Miguel for making feel welcome. I ...
show more
Chicago trip may 2025
We had a wonderful experience with Regina who was working the evening we arrived at the hotel. We were hoping to have a cot added to our room during our stay but she upgraded our room to a suite so ou...
show more
It was fine
Rooms are a bit dated but still fine. Breakfast buffet is great. Assistant manager Jerry was very helpful. Staff at restaurant also helpful and very friendly