Crowne Plaza Chicago - The Metro

733 west madison, Chicago, United States - Downtown Area
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Standard Room, 1 King Bed, Balcony (High Floor)
Internet access
Flat Screen TV
Cable/satellite TV
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Standard Room, 1 King Bed, Balcony (High Floor)
Flexible Rate
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Standard Room, 2 Double Beds (High Floor)
Bathroom Amenities
Shower
In-room safe (laptop compatible)
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Standard Room, 2 Double Beds (High Floor)
Flexible Rate
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Housekeeping - once per stay
Valet laundry
Balcony
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Flexible Rate
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Standard Room, 2 Double Beds, Balcony
Bathroom Amenities
Shower
Housekeeping - once per stay
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Standard Room, 2 Double Beds, Balcony
Flexible Rate
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Standard Room, 1 King Bed, Balcony
Balcony
Complimentary tea & coffee
Internet access
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Standard Room, 1 King Bed, Balcony
Flexible Rate
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Suite, 1 Bedroom (High Floor)
Bathroom Amenities
Shower
Housekeeping - once per stay
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Suite, 1 Bedroom (High Floor)
Flexible Rate
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Standard Room
Complimentary tea & coffee
Internet access
Flat Screen TV
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Standard Room
Flexible Rate
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Bathroom Amenities
Shower
In-room safe (laptop compatible)
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate
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Premium Room
Internet access
Flat Screen TV
Cable/satellite TV
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Premium Room
Flexible Rate
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Room, 1 King Bed, Corner
Housekeeping - once per stay
Valet laundry
Balcony
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Room, 1 King Bed, Corner
Flexible Rate
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Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)
Housekeeping - once per stay
Valet laundry
Balcony
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Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate

Location

Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.

733 west madison, Chicago, United States - Downtown Area

Amenities

General amenities

  • Air conditioning
  • Disabled access
  • Elevator
  • Roof terrace

Dining

  • Restaurant
  • Breakfast
  • Bar

Business facilities

  • Business centre
  • Conference facilities
  • Secretarial

General services

  • Wedding
  • Wi-Fi
  • Multilingual staff

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

Reception services

  • Reception
  • Concierge
  • Luggage storage

Wellness facilities

  • Fitness centre

Room services & amenities

  • Room adapted to disabled people

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club, Japan Credit Bureau (JCB), Discover

About this property

Location
United States>Chicago>Downtown Area
Number of rooms
398
Crowne Plaza Chicago - The Metro

Reviews

  • Tripadvisor Reviews (1423)

4 /5This average is based on 1423 reviews

Cleanliness
Sleep quality
Value
Service
Location
PP
phil pToronto, Canada Dec 2025

Don’t bother

Don’t believe the reviews, this is a very dated hotel. If you like 80s decor this is for you . It’s beige galore with plenty of road noise to keep you awake

T
T6208BYjimhCalifornia Nov 2025

Great place to stay in the West Loop

Just a fantastic place to stay in the West loop, especially if you're here for a Chicago Blackhawks game. Game. The staff there is so fantastic, especially tiara who really shines with customer servic...

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NB
Nenen B Nov 2025

Receptionist tiana ur D best!

My husband and I were celebrating our birthdays and staying at the Crowne Plaza make it more memorable and fun. The receptionist Tiana made our stay extra special from easy and smooth check in up to a...

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S
sabbatical2008Washington DC Nov 2025

Nice hotel great location

Hotel staff very nice. Regina at front desk a real problem solver. Staff in restaurant also good. Room was clean. Carpet and furniture a bit worn.

TG
Terra G Nov 2025

Phenomenal Front Desk Customer Service

We brought a group of students to an event here in Chicago and Kamya here at the Crowne Plaza was absolutely AMAZING to work and made the start of our stay fantastic!