Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Balcony
Complimentary tea & coffee
Internet connection
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Flexible Rate
4 adults
Standard Room, 2 Double Beds, Balcony
Complimentary tea & coffee
In-room safe (laptop compatible)
Laptop-friendly workspace
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Standard Room, 2 Double Beds, Balcony
Flexible Rate
4 adults
Standard Room, 1 King Bed, Balcony (High Floor)
Internet connection
Flat Screen TV
Cable/satellite TV
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Standard Room, 1 King Bed, Balcony (High Floor)
Flexible Rate
2 adults
Standard Room, 1 King Bed, Balcony
Internet connection
Flat Screen TV
Cable/satellite TV
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Standard Room, 1 King Bed, Balcony
Flexible Rate
3 adults
Room, 1 King Bed, Corner
Internet connection
Flat Screen TV
Cable/satellite TV
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Room, 1 King Bed, Corner
Flexible Rate
2 adults
Suite, 1 Bedroom (High Floor)
Housekeeping - once per stay
Valet laundry
Balcony
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Suite, 1 Bedroom (High Floor)
Flexible Rate
4 adults
Standard Room
Housekeeping - once per stay
Valet laundry
Balcony
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Standard Room
Flexible Rate
2 adults
Location
Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.
733 west madison, Chicago, United States - Downtown Area
Amenities
Business facilities
Business centre
Conference facilities
Secretarial
Cleaning Services
Laundry facilities
General amenities
Air conditioning
Disabled access
Elevator
Roof terrace
Dining
Restaurant
Breakfast
Bar
General services
Wedding
Wi-Fi
Multilingual staff
Parking Facilities
Private parking
Valet parking
Reception services
Reception
Concierge
Luggage storage
Wellness facilities
Fitness centre
Room services & amenities
Room adapted to disabled people
Conditions
Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club, Japan Credit Bureau (JCB), Discover
About this property
Location
United States>Chicago>Downtown Area
Number of rooms
398
Crowne Plaza Chicago - The Metro
Reviews
Tripadvisor Reviews (1412)
4 /5This average is based on 1412 reviews
Cleanliness
Sleep quality
Value
Service
Location
SD
saasha dAtlanta, Georgia Aug 2025
Service was great.
Service has been great. Hotel is old and should be renovated. I wouldn’t stay here again.
Just a personal preference to stay in upgraded hotels.
JB
Jacqueline BAug 2025
Crown Plaza is now my FAVORITE!!
Miguel was AMAZING!! He was not only informative, but so kind, helpful, considerate and a problem solver!
I stay in hotels all the time for work and it’s rare to find a ‘Miguel’ in others! So thank ...
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H
Hiker114Vancouver, Washington Aug 2025
I'd stay here again.
We stayed for 2 nights. We didn't have a car and used Chicago's wonderful transportation system to get around. The room was large and it was fairly quiet considering it's location. We had a late fl...
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KW
katherine wJul 2025
Hotel stay for Lollapalooza
Tiana at the front desk was the loveliest! We had a super early red eye land at 8AM (when typical check in was 3PM) and she did her best to give us an early check-out accommodation. She was also so sw...
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KG
Katherine GJul 2025
Regina is the bomb.com
Regina at the front desk was incredible!!! I felt like she was family right after meeting her. She took care of me so well. Thank you Regina!
Service was great.
Service has been great. Hotel is old and should be renovated. I wouldn’t stay here again. Just a personal preference to stay in upgraded hotels.