CROWNE PLAZA CHICAGO - THE METRO

Most courteous, respectful and professional customer service I've received in Chicago. Rick was an added surprise with a great smile and attitude late in the evening. Definitely setting the bar for a great guest experience!

On my recent business trip to Chicago, I stayed here as it was close to my client's office. The front desk staff was courteous. The room was good and well stocked with essential toiletries. The room was clean and the bed was comfortable. I liked the pillows as well. I would have liked to have a mini refrigerator in the room.

This hotel was immaculate & modern, with a wonderfully helpful staff. The posted rates seemed high, but there are many discounts available: AARP, AAA, negotiated rates with Rush Hospital and a pre-pay option that was non-refundable but excellent. Parking is valet only, and was actually very convenient. And timely. No long wait to get your car. The Valets also helped us get a taxi, and were very kind. The overnight parking rate was included with the room, and AARP and pre-pay discounts both applied. The restaurant offers limited, but quality, food. There is a very nice grocery store literally across the street. It had great choices, including prepared meals. The rooms were clean, lots of power outlets and lights, and comfortable. It was also quiet, and elevators were key-card accessible only. Absolutely no complaints and would stay here again!

We stayed there for a wedding about 7 minutes walk away at Catalyst Ranch. The location was superb. 3 blocks one way was Greek Town and the other a 4 block strip of Randolph that was solid restaurants for every taste and pocket book. Rooms were nice, dining room (because of all the competition) offers were limited but excellent. The dining and bar staff were delightful people.

Visited chicago for a business meeting with my colleagues. Last minute booking and rates were really good and not too much expensive. Receptionists are really helpful Rooms are clean. Breakfast area was below average and no much varieties. Every thing is near by, walking distance u can find Starbucks, groceries and pharmacy.