"Nice property close to Greektown and downtown"
Nice hotel that's close to Greektown and close to downtown. Public transportation is close by and there's plenty of places to eat. It's not in the heart of Chicago but because Chicago has such a good public transportation system it's easy to get to places. This is a good hotel for families and it's in the vicinity to University of Illinois at Chicago. You can walk to UIC from the hotel.
"The staff is great!"
The staff is super helpful and friendly,especially Kathleen in the cafe,JORGE from Valet,Richard from valet,Juan from Valet,Salvador from cafe,CARLOS the cook,Dagmar, JESUS from cafe ,Tamera from front desk,Roxanne the room attendant Bri the bartender, ting from cafe,Faustino from cafe,Kenya the room attendant. Great people!
So i was in Chicago this weekend and it's good to be home, stayed at the crown plaza in west loop where the room was amazing, along with my view on the balcony overlooking the beautiful Dan ryan expressway. My last night i enjoyed breakfast at dine and the agent simeon also sent Moscato and dessert to my room during my stay i will most definitely be back for my birthday in Feb
"Best Customer Service Ever"
This is my first time visiting Chicago. From the time I walked in Iv was grated with the biggest smile after a long day of flying. The front desk attendant Tiara Hall greeted me with the biggest smile. I have her my name and she new and acknowledged right away that I was a Platinum rewards member. She also recognized that it was my birthday and wished me happy birthday. Cuddos goes out to Alison Bottner. She was off from work and on her way out, but stopped to take care of my needs. Roxanne from the restaurant was so knowledgeable about how I could obtain extra points just by charging my meal to my room. Sonya from housekeeping made me feel so comfortable becauseI she asked if there was anything extra I needed and if she could clean my room. She was so sweet and friendly. The valet Marshall always approaches me with a smile whenever I left and returned to the Hotel. Finally, Erick Morales has the best front desk service. He instantly made me fill welcome and ALWAYS speaks when he sees me. But it is because of these dedicated employees that make the difference when it comes to quality service. Thank you Crowne Plaza West loop Chicago, Illinois.
These staff people are so awesome and attentive 1. Allison Bottner 2. Erick Morales, Marshall (Valet) Roxanne, Sonya(housekeeping) Bri (waitress). I appreciate all of them . Thank you much. The front desk people are so nice and helpful . Valet is so nice and they get my car Cee promptly. Housekeeping is so courteous .
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM