Stayed here with my husband while we were in town for a funeral. The location was ideal under the circumstances, but since the hotel parking lot was under construction, the only parking available was valet. At $49/night, we expected the valet parking to be superb, but it was a headache more than anything. The valet staff were very kind - they were just super backed up and even when we requested our car well in advance, we still had to wait several minutes upon arrival. We also had to wait in a long line of cars upon returning to the hotel at the end of the day. Hopefully once the parking situation improves, there will be more affordable and efficient options. The hotel itself is fine; however, due to the nature of our stay, we were not in our room much. The one highlight was having a balcony. We didn't have much of a view, but it was still a nice feature.
"I really liked it"
This hotel has a lot of things I really like. First the staff was fantastic. Most impressive was the valet staff. I had a car and this is downtown Chicago so parking is nonexistent. They have a system whereby you text the valet service directly a few minutes before you need you car and by the time you get down to the lobby it is there waiting. Superb! Every room has a balcony. I like balconies. Upper floors have a great view of Chicago. Bed was outstanding. Super comfortable. Room was clean, nicely appointed, well laid out and not at all cramped. Plenty or room. Everything worked. On site restaurant good. Nice location. Close to Greek town. Good restaurants within walking distance. The price was a definite value for Chicago Loop. This may be seasonal. My only very minor complaint is the hotel lobby coffee. Pretty bad, but is is free! You will have a nice stay here.
My husband and I decided to have a weekend getaway in chicago because he won some Chicago Bull tickets. We wanted to stay at a hotel close by the United Center so we came across the Crowne Plaza, once we arrived it was awesome customer service from the valet parking to the time we checked in. Each employee we came across was awesome. Simeon Cunningham checked us in he was a great front desk person. he explained everything to us and wanted to make sure we had a great time. room was clean and spacious.........I will be back thanks
"Enjoyed a great stay"
In town for a concert at the United Center and wanted a convenient and nice place for the overnight stay. Check-in and valet parking service were friendly and very accommodating. We enjoyed dinner in Greek Town which was only a two bloc walk. The drive to the United Center was an easy one and under 10 minutes. The stay met all our needs as the rooms were clean and service was a "10".
"Chicago Bulls game"
Two very good friends of mine were going to the Chicago Bulls game 12/09/17. They needed a hotel to nearby so I suggested the crowne plaza and ask for Simeon who made my stay amazing and funny after giving me some great parking suggestions. So my friends made it back and told me they’re stay was amazing. So I’m totally looking forward to my New Years stay coming up
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM