Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.
733 west madison, Chicago, United States - Downtown Area
Amenities
General amenities
Air conditioning
Disabled access
Elevator
Roof terrace
Dining
Restaurant
Breakfast
Bar
Business facilities
Business centre
Conference facilities
Secretarial
General services
Wedding
Wi-Fi
Multilingual staff
Parking Facilities
Private parking
Valet parking
Cleaning Services
Laundry facilities
Reception services
Reception
Concierge
Luggage storage
Wellness facilities
Fitness centre
Room services & amenities
Room adapted to disabled people
Conditions
Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club, Japan Credit Bureau (JCB), Discover
About this property
Location
United States>Chicago>Downtown Area
Number of rooms
398
Crowne Plaza Chicago - The Metro
Reviews
Tripadvisor Reviews (1423)
4 /5This average is based on 1423 reviews
Cleanliness
Sleep quality
Value
Service
Location
PP
phil pToronto, Canada Dec 2025
Don’t bother
Don’t believe the reviews, this is a very dated hotel. If you like 80s decor this is for you . It’s beige galore with plenty of road noise to keep you awake
T
T6208BYjimhCalifornia Nov 2025
Great place to stay in the West Loop
Just a fantastic place to stay in the West loop, especially if you're here for a Chicago Blackhawks game. Game. The staff there is so fantastic, especially tiara who really shines with customer servic...
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NB
Nenen BNov 2025
Receptionist tiana ur D best!
My husband and I were celebrating our birthdays and staying at the Crowne Plaza make it more memorable and fun. The receptionist Tiana made our stay extra special from easy and smooth check in up to a...
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S
sabbatical2008Washington DC Nov 2025
Nice hotel great location
Hotel staff very nice. Regina at front desk a real problem solver. Staff in restaurant also good. Room was clean. Carpet and furniture a bit worn.
TG
Terra GNov 2025
Phenomenal Front Desk Customer Service
We brought a group of students to an event here in Chicago and Kamya here at the Crowne Plaza was absolutely AMAZING to work and made the start of our stay fantastic!
Don’t bother
Don’t believe the reviews, this is a very dated hotel. If you like 80s decor this is for you . It’s beige galore with plenty of road noise to keep you awake