Crowne Plaza Chicago - The Metro

733 west madison, Chicago, United States - Downtown Area
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Bathroom Amenities
Shower
In-room safe (laptop compatible)
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate
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Standard Room, 2 Double Beds (High Floor)
Balcony
Complimentary tea & coffee
Internet connection
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Standard Room, 2 Double Beds (High Floor)
Flexible Rate
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Premium Room
Internet connection
Flat Screen TV
Cable/satellite TV
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Premium Room
Flexible Rate
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Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Balcony
Complimentary tea & coffee
Internet connection
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Flexible Rate
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Standard Room, 2 Double Beds, Balcony
Complimentary tea & coffee
In-room safe (laptop compatible)
Laptop-friendly workspace
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Standard Room, 2 Double Beds, Balcony
Flexible Rate
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Standard Room, 1 King Bed, Balcony (High Floor)
Internet connection
Flat Screen TV
Cable/satellite TV
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Standard Room, 1 King Bed, Balcony (High Floor)
Flexible Rate
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Standard Room, 1 King Bed, Balcony
Internet connection
Flat Screen TV
Cable/satellite TV
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Standard Room, 1 King Bed, Balcony
Flexible Rate
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Room, 1 King Bed, Corner
Internet connection
Flat Screen TV
Cable/satellite TV
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Room, 1 King Bed, Corner
Flexible Rate
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Suite, 1 Bedroom (High Floor)
Housekeeping - once per stay
Valet laundry
Balcony
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Suite, 1 Bedroom (High Floor)
Flexible Rate
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Standard Room
Housekeeping - once per stay
Valet laundry
Balcony
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Standard Room
Flexible Rate

Location

Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.

733 west madison, Chicago, United States - Downtown Area

Amenities

Business facilities

  • Business centre
  • Conference facilities
  • Secretarial

Cleaning Services

  • Laundry facilities

General amenities

  • Air conditioning
  • Disabled access
  • Elevator
  • Roof terrace

Dining

  • Restaurant
  • Breakfast
  • Bar

General services

  • Wedding
  • Wi-Fi
  • Multilingual staff

Parking Facilities

  • Private parking
  • Valet parking

Reception services

  • Reception
  • Concierge
  • Luggage storage

Wellness facilities

  • Fitness centre

Room services & amenities

  • Room adapted to disabled people

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club, Japan Credit Bureau (JCB), Discover

About this property

Location
United States>Chicago>Downtown Area
Number of rooms
398
Crowne Plaza Chicago - The Metro

Reviews

  • Tripadvisor Reviews (1412)

4 /5This average is based on 1412 reviews

Cleanliness
Sleep quality
Value
Service
Location
SD
saasha dAtlanta, Georgia Aug 2025

Service was great.

Service has been great. Hotel is old and should be renovated. I wouldn’t stay here again. Just a personal preference to stay in upgraded hotels.

JB
Jacqueline B Aug 2025

Crown Plaza is now my FAVORITE!!

Miguel was AMAZING!! He was not only informative, but so kind, helpful, considerate and a problem solver! I stay in hotels all the time for work and it’s rare to find a ‘Miguel’ in others! So thank ...

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H
Hiker114Vancouver, Washington Aug 2025

I'd stay here again.

We stayed for 2 nights. We didn't have a car and used Chicago's wonderful transportation system to get around. The room was large and it was fairly quiet considering it's location. We had a late fl...

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KW
katherine w Jul 2025

Hotel stay for Lollapalooza

Tiana at the front desk was the loveliest! We had a super early red eye land at 8AM (when typical check in was 3PM) and she did her best to give us an early check-out accommodation. She was also so sw...

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KG
Katherine G Jul 2025

Regina is the bomb.com

Regina at the front desk was incredible!!! I felt like she was family right after meeting her. She took care of me so well. Thank you Regina!