Crowne Plaza Chicago - The Metro

733 west madison, Chicago, United States - Downtown Area
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Standard Room, 2 Double Beds (High Floor)
Complimentary tea & coffee
Internet access
Flat Screen TV
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Standard Room, 2 Double Beds (High Floor)
Flexible Rate
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Bathroom Amenities
Shower
In-room safe (laptop compatible)
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Flexible Rate
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Standard Room, 1 King Bed, Balcony
Housekeeping - once per stay
Valet laundry
Balcony
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Standard Room, 1 King Bed, Balcony
Flexible Rate
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Suite, 1 Bedroom (High Floor)
Housekeeping - once per stay
Valet laundry
Balcony
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Suite, 1 Bedroom (High Floor)
Flexible Rate
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Standard Room
Internet access
Flat Screen TV
Cable/satellite TV
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Standard Room
Flexible Rate
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Bathroom Amenities
Shower
In-room safe (laptop compatible)
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate
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Room, 1 King Bed, Corner
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Room, 1 King Bed, Corner
Flexible Rate
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Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)
Internet access
Flat Screen TV
Cable/satellite TV
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Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate
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Standard Room, 2 Double Beds, Balcony
Housekeeping - once per stay
Valet laundry
Balcony
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Standard Room, 2 Double Beds, Balcony
Flexible Rate
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Standard Room, 1 King Bed, Balcony (High Floor)
Housekeeping - once per stay
Valet laundry
Balcony
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Standard Room, 1 King Bed, Balcony (High Floor)
Flexible Rate
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Premium Room
Internet access
Flat Screen TV
Cable/satellite TV
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Premium Room
Flexible Rate

Location

Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.

733 west madison, Chicago, United States - Downtown Area

Amenities

Wellness facilities

  • Fitness centre

Parking Facilities

  • Private parking
  • Valet parking

Dining

  • Restaurant
  • Breakfast
  • Bar

Business facilities

  • Business centre
  • Conference facilities
  • Secretarial

General services

  • Wedding
  • Wi-Fi
  • Multilingual staff

Cleaning Services

  • Laundry facilities

Reception services

  • Reception
  • Concierge
  • Luggage storage

Room services & amenities

  • Room adapted to disabled people

General amenities

  • Air conditioning
  • Disabled access
  • Elevator
  • Roof terrace

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club, Japan Credit Bureau (JCB), Discover

About this property

Location
United States>Chicago>Downtown Area
Number of rooms
398
Crowne Plaza Chicago - The Metro

Reviews

  • Tripadvisor Reviews (1418)

4 /5This average is based on 1418 reviews

Cleanliness
Sleep quality
Value
Service
Location
JJ
Janette J Oct 2025

Easy business trip to Chicago

I arrived early and was treated lovely by Ms. Regina and the rest of the staff. I was checked in early and given great advice on how to spend my days in town. Clean, cozy and comfortable.

AG
Alec G Oct 2025

Fantastic

Regina was super friendly and helpful! The entrance is gorgeous as well. It was super easy to check in and get into our rooms even through what looks like a conference going on.

BA
Brent and Steph... R Oct 2025

Chicago Marathon weekend

Regina at the front desk was so helpful and accommodating. She demonstrated great hospitality. She helped navigate us to the Blue line for the airport. Thanks Regina!

HL
Holly L Oct 2025

Tiana Rocks!!

Tiana was professional, friendly, and helpful ~ Excellent customer service!! We arrived early and she offered early check on n of rooms were ready. They were! Tiana had great eye contact and listened ...

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DJ
Derrick J Oct 2025

Customer service

Regina demonstrated exceptional customer service throughout my visit. Despite the challenges I faced with my reservations, her patience, positivity, friendly demeanor, and professionalism greatly enha...

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