Crowne Plaza Chicago - The Metro

733 west madison, Chicago, United States - Downtown Area
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Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)
Cable/satellite TV
Flat Screen TV
Internet connection
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Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Cable/satellite TV
Flat Screen TV
Internet connection
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Junior Suite, 1 King Bed, Accessible (Communications Accessible)
Flexible Rate
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Standard Room, 1 King Bed, Balcony (High Floor)
Complimentary tea & coffee
Cable/satellite TV
Flat Screen TV
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Standard Room, 1 King Bed, Balcony (High Floor)
Flexible Rate
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Suite, 1 Bedroom (High Floor)
Telephone
In-room safe (laptop compatible)
Laptop-friendly workspace
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Suite, 1 Bedroom (High Floor)
Flexible Rate
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Standard Room
Cable/satellite TV
Flat Screen TV
Internet connection
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Standard Room
Flexible Rate
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Room, 1 King Bed, Corner
Cable/satellite TV
Flat Screen TV
Internet connection
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Room, 1 King Bed, Corner
Flexible Rate
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Standard Room, 2 Double Beds (High Floor)
Complimentary tea & coffee
Cable/satellite TV
Flat Screen TV
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Standard Room, 2 Double Beds (High Floor)
Flexible Rate
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Premium Room
Bathroom Amenities
Shower
In-room safe (laptop compatible)
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Premium Room
Flexible Rate
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Standard Room, 2 Double Beds, Balcony
Balcony
Complimentary tea & coffee
Telephone
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Standard Room, 2 Double Beds, Balcony
Flexible Rate
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Standard Room, 1 King Bed, Balcony
Housekeeping - once per stay
Valet laundry
Balcony
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Standard Room, 1 King Bed, Balcony
Flexible Rate
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Complimentary tea & coffee
Cable/satellite TV
Flat Screen TV
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Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Flexible Rate

Location

Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.

733 west madison, Chicago, United States - Downtown Area

Amenities

General amenities

  • Elevator
  • Air conditioning
  • Roof terrace
  • Disabled access

Reception services

  • Reception
  • Concierge
  • Luggage storage

Room services & amenities

  • Room adapted to disabled people

Cleaning Services

  • Laundry facilities

Wellness facilities

  • Fitness centre

Dining

  • Restaurant
  • Bar
  • Breakfast

Business facilities

  • Business centre
  • Secretarial
  • Conference facilities

General services

  • Multilingual staff
  • Wedding
  • Wi-Fi

Parking Facilities

  • Valet parking
  • Private parking

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club, Japan Credit Bureau (JCB), Discover

About this property

Location
United States>Chicago>Downtown Area
Number of rooms
398
Crowne Plaza Chicago - The Metro

Reviews

  • Tripadvisor Reviews (1404)

4 /5This average is based on 1404 reviews

Cleanliness
Sleep quality
Value
Service
Location
DG
David G Jul 2025

It was fine

Rooms are a bit dated but still fine. Breakfast buffet is great. Assistant manager Jerry was very helpful. Staff at restaurant also helpful and very friendly

2
213bridgetts Jun 2025

Best Employee Ever

Tiana was helpful, pleasant, willing to go the extra mile, and greeted with a smile every time I saw her. She made my stay enjoyable and first experience in Chi Town a good one!

DG
DEANNA GMadison, Wisconsin Jun 2025

Great hotel with great staff!

At check in Jerry was so accommodating! He always had a smile and was willing to help in anyway he could. The next night we were helped by Avie, who was also very kind and accommodating. Then there wa...

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I
Inspire21277490104 Jun 2025

Everything about the Hotel had an absolute cozy and tranquil vibe

This is a special shoutout to Miguel his service was A1 from check in to check out overall I enjoyed the hotel I will definitely recommend this Hotel anytime. Thanks Miguel for making feel welcome. I ...

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MN
Mark N May 2025

Chicago trip may 2025

We had a wonderful experience with Regina who was working the evening we arrived at the hotel. We were hoping to have a cot added to our room during our stay but she upgraded our room to a suite so ou...

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