Location
Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop, an IHG Hotel is within a 15-minute walk of Willis Tower and University of Illinois Chicago. This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.
Amenities
Parking Facilities
- Private parking
- Valet parking
Room services & amenities
- Room adapted to disabled people
Dining
- Restaurant
- Breakfast
- Bar
Business facilities
- Business centre
- Conference facilities
- Secretarial
General services
- Wedding
- Wi-Fi
- Multilingual staff
Wellness facilities
- Fitness centre
General amenities
- Air conditioning
- Disabled access
- Elevator
- Roof terrace
Cleaning Services
- Laundry facilities
Reception services
- Reception
- Concierge
- Luggage storage
Conditions
About this property
Reviews
- Tripadvisor Reviews (1416)
Chicago Marathon weekend
Regina at the front desk was so helpful and accommodating. She demonstrated great hospitality. She helped navigate us to the Blue line for the airport. Thanks Regina!
Tiana Rocks!!
Tiana was professional, friendly, and helpful ~ Excellent customer service!! We arrived early and she offered early check on n of rooms were ready. They were! Tiana had great eye contact and listened ...
show more
Customer service
Regina demonstrated exceptional customer service throughout my visit. Despite the challenges I faced with my reservations, her patience, positivity, friendly demeanor, and professionalism greatly enha...
show more
3.5 stars Experience in Downtown Chicago
I'd give Crowne Plaza Chicago West Loop 3.5 stars if I could give 1/2 stars. Staff was professional and courteous. Beds were comfortable with good pillows. My room was quiet and standard size (not ...
show more
Fantastic
Regina was super friendly and helpful! The entrance is gorgeous as well. It was super easy to check in and get into our rooms even through what looks like a conference going on.