The Crowne Plaza Fort Lauderdale Cruise Port Hotel at the airport is the favored choice among cruise-goers, business travelers and event attendees, located less than one mile from Ft. Lauderdale Airport (FLL), Port Everglades and the Broward County Convention Center.
Very good hotel.Comment of C. Ted , United States the 2015-02-18
Centered location to the airport and the conference center with courtesy transportation to /from the conference center.Comment of F. Michael , United States the 2015-01-31
"Amazing customer service!"
Its not often, in this crazy world, to come across fabulous customer service. I had to make a few calls today, to the front desk, to coordinate a reservation. Each time I was lucky enough to have Chris answer the phone. He not only helped sort out my reservation but explained everything the hotel had to offer. He's voice was so kind and patient with me that I just felt compelled to write this review before even checking in. Great first impression of the Crown plaza!!
My family stayed here for only one night for an early morning flight. Close to airport and cruise port. The rooms are clean and the staff is friendly, but the area is scary. The hotel is older, but we'll kept. The pool is small, but I enjoyed watching the cruise ship sail away.
I live in Ftl. and was haveing my bathroom remodeled(very agravateing, Dust from all the tiles being cut dust in the AC (Stupid Contractor) I decided to take a few days and stay somewhere nice. Boy did I pick the right place!! First Claudia(The Gen. Manager) checked me in(I like a manager that gets in the trenches) She was great She gave me a Great Rate and even gave me a upgrade(Nice room,614) The room was very nicely done Two Queen beds ,a fold out couch, nice size desk Ref.for my Insulin. Side note to ALL HOTELS UPGRADE your Fridges get ones with a freezer I have gel. paks) The Bathroom was a little Small but very nicely done. I also need to mention the Executive in charge of Housekeeping Patrick He was also right there in the trenches and helped me with parking, and when I needed some toiletries he brought them up himself Very pleasant always has a smile THANKS Patrick A side note the HERTZ car rental on site is Nice. The staff (Robbie,Micah, Andrew) were very Pleasant as well. All in all a GREAT stay
"Excellent customer service"
After being discharged from the hospital after an emergency surgery, I was assigned to the Crowne Plaza for recovery. I must say that from day 1, the care provided to me from the drivers to the Front office staff (Sue Armstrong) and from the general housekeeping staff has been outstanding. I can not express how grateful I am. You all get high points from me for the warm care and expressions of interests expressed by the Crowne Plaza staff. Keep up the good work, guys... Very glad to be here.
The front desk staff, most notably Chris, went above and beyond and made our stay extremely enjoyable. They were accommodating and accessible; plus the neat little pool and restaurant didn't hurt. Hotel is in close proximity to the beach and also a 10 minute ride to Las Olas Blvd. Would definitely recommend this hotel if you're looking for a quick and easy stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM