of TripAdvisor Travelers recommend this hotel
"Good place, excellent location ! ! !"
I have stayed at many IHG properties and I must say Crown Plaza Jakarta lives upto IHG standards. The rooms at the hotels are excellent - nice, large and comfy rooms. Well kept bathrooms. Being in Jakarta you need aircon and hotel's aircon worked very well while I was there. The breakfast was quite good and food options for dinner were quite good as well. I must make a mention of all the front desk staff; they were very courteous in all my interactions with them. I stayed at Crown Plaza on 2 different occasions; I had some credit card problem in my first visit and the staff very happily helped me out of the situation. Big thank you for the same. One of the issue I have had with all the Crown Plaza is that rooms are dimly lit; I don't know the reason. If only they can have a look at that, I am very happy to give them 5 stars !
Good hotel, clean, spacious parking lot Easy to reach, near the city center Clean rooms need upgraded room decor Old model television Incomplete toiletries, razor kit should be requested Full breakfast
"good location, dated, good service"
the hotel is in a good location - there is a mall called Plaza Semanggi next door which has some local shopping as well as a lot of local and western dining options. Jakarta traffic is horrible, so driving to Plaza Indonesia area can be 15 to 50 mins. The hotel itself is quiet (despite a lot of construction going on next door) and staff friendly. The rooms are dated - probably the only good hotel I have stayed in that still has CRT TV's in the rooms. Otherwise the rooms are well appointed, clean and wifi is good. Breakfast in Beranda cafe is adequate. they need more than one person at the egg counter as service in the mornings can be very slow. The dinner/lunch menu is limited. The rendang, mie goreng and nasi goreng are excellent. stay away from the Penang Laksa. Service is excellent in the restaurant. the gym has very limited machines and i guess is a temporary one.
Public areas were nice, the included breakfast was good. Dinner in the restaurant was marred by slow service and truly average food. The real problem was the rooms - some in our party were assigned smoking rooms even though no smoking was specified. At least one of these rooms had an extra creature in the room as well. The other rooms were slightly musty smelling, paint was nicked, wallpaper seams were lifting, caulk in the bath was dirty and broken. I'm sure these rooms were top-notch when first done, but the look is dated and the rooms have not been well maintained. Not an awful place but I think their are better alternatives.
"Comfortable hotel in Jakarta"
When you enter in this hotel, you are subdued by the size of the lobby: huge and luxurious. The service is very polite and professional. The room is well maintained but a bit old: needs refreshment on decoration and equipment.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 12:00 PM