of TripAdvisor Travelers recommend this hotel
"Hotel need some updating, but the location is great!"
Hotel is situated in an excellent location within Puxi. An ideal location if you don't need to visit Pudong during your trip. Hotel is dated but the location is buzzling with young people, likley due to the cinema right next to the hotel and an upmarket supermarket. There's also Wagas Cafe right outside the hotel which makes it so convenient to have a quick bite. Starbucks right behind the hotel, and the Family Mart convenience store right in front of the hotel. The hotel is also a short distance (5-10mins walk) from the Jiao Tong University subway train station, which makes it convenient to move around the city. The room is spacious but dated, low ceiling but overall quite comfortable. While being dated, housekeeping does a good job in maintaining the overall cleanliness of the property and very clean in many parts of the hotel. I didn't get to eat in the hotel, as there are just too many wonderful dining venues around the hotel. I would definitley return to this hotel again when visiting Shanghai in the future. Just a quick note to the management, and I'm not sure how much the situation could improve (and a somewhat prevalent situation in other major hotels in Shanghai too). When returning to the hotel on both nights, the same gentlemen (tout) kept asking me and other male guests if we require massage service. It doesn't bother me much, but the gentelmen is just too close to the hotel.
"Very good hotel in Shanghai, nice room, good breakfast, English speaking staff"
The lobby is huge, and has an oldtimer as decoration. It creates a relax atmosphere. The room is nice, good bed, clean, good internet, water bottle... but no coffee. I enjoyed the breakfast choice (buffet, with plenty of choices). You have to find your way a bit though, as the food is spread along a long distance (relatively speaking of course). I was welcomed at the entrance, and seated. When I returned from the buffet with my plate of food, someone else had taken my seat. Some more coordination would not be a bad thing. The waitress noticed and immediately provided another seat. We had a conference in this hotel (room for 40-50 people). This was well organized, nice food/drinks during breaks. It also included dinner, which is in the same area as breakfast. Again plenty of choices, all in a random order (e.g. dessert is found next to the salad bar)
"Nice hotel in Shanghai"
The hotel is at good location in Shanghai area. If you book earlier, sometimes you can get great price. The executive lounge is good, but not much choice for foods during dinner time. The rooms are spacious, but some have a little smell. Considering the location, price and service, I give 4 stars to this hotel.
"Very Good Accommodation"
I have stayed at the Crowne Plaza Shanghai for a total of almost one month over the past two years (most recently in March 2017), and have stayed here on at least two other occasions in earlier years. Overall, this is a very good hotel with only minor hiccups. The rooms (I stayed in) are spacious, the writing desk allows for productive work, the elevators/lifts are fast, and the staff have been without exception friendly and good at their work. The bathrooms are generally fine -- shower provides plenty of hot water. I had trouble getting a credit card (Master Card) processed on all occasions, but fixed either when front desk used another CC processing machine or I used Visa instead. (Yes, I notified the CC's of the visit in advance.) The bed is firm (typical for Asian countries) yet soft enough on top for support, although some Westerners may still find the bed is on the hard side. On one recent visit, the bed had lost some spring support on the side used most often by guests, but no lumps on other visits. The breakfast buffet is another positive feature of this hotel, but could be improved in a few minor ways. Plenty of choice with western and Asian dishes. Made-to-order omelettes and other egg meals are delicious and efficiently prepared. Excellent choice of fruit pieces (meant to put in yogurt, I think, but I used for a fruit dish.). But the pastries were too dry/firm, some of the buffet offerings (Chinese greens, French Toast) were luke warm at best on several occasions, and the coffee was often set at one-third of a small cup. I mentioned the coffee problem once to staff and was fixed for a couple of days, then reverted to its previous mini-our levels. Until last year, the internet was very good here, but is now less reliable and definitely slower. Just a guess and indication from Speedtest of server location, but maybe CP changed its server from Hong Kong to Shanghai' There are several places nearby to eat out, and an excellent Subway take-out next door in the cinema area. In addition, there is a grocery store (a bit pricey!) downstairs from the cinema. The neighbourhood is pleasant for walking under the Plane trees, but remember that cars seems to have higher priority than people. Overall, a very good hotel to stay, with minor quibbles.
"A Good Location"
Chosen by our daughter for its proximity to her apartment rather than the centre of the city this hotel was a pleasant surprise. Visitors shouldn't be put off by the fact that it is downtown rather than in the centre. It's just a short walk to a metro station and only 3 stops from the vibrant Xintiandi district. You do not have to travel everywhere by taxi. The Shanghai metro system is safe, clean, efficient and easy to negotiate . The reception staff will tell you the nearest metro stop to where you want to go or better still keep a tourist map of the metro system to hand. The hotel reception area is spacious and the welcome was friendly and welcoming. Our room on the 12th floor was clean and well furnished. Breakfast was good with a lot of choice: continental, Chinese, sushi and cooked. The omelettes, with a selection off additional ingredients, are made while you wait. Breakfast was the only time we encountered a language barrier: the waiters have very little English. We didn't have milk on our table and when we requested some we were brought cups of warm milk. Don't expect to be asked if you want coffee or refills - go to the machine on the breakfast bar. We were able to leave some of our luggage at the hotel while we went travelling for a few days. The case was locked away and when we returned to the hotel was delivered to our room within minutes of our arrival in the new room. A great hotel I would not hesitate to visit again and am happy to recommend it to everyone.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM