"Good Location - Very Good Hotel"
Our arrival in South Africa - initial stay prior to leaving for a Safari. Comfortable, convenient, clean and safe. Great location for exploring Joburg via UBER. Close to restaurants and a mall too. The "club room" provided reasonable breakfast options but did not provide bottled water.
"Amazing Service from Dedicated staff"
Absolutely amazing service at this hotel. Staff will go the extra mile to ensure your stay perfect & that every single small detail is taken care off. I personally had special dietary requirements in terms of Halaal food & that was perfectly arranged. I spent only 2 nights here but on the first breakfast Kedibone, our breakfast chef made the perfect meal for me & for lunch and supper, at the Fresh Restaurant on that day, both Chido & Nelisiwe took perfect care of all my requests, with brilliant attitude & service. On the 2nd day, Selby provided me with excellent service at Lunch time & even when leaving, both Nkosinathi & Siyabonga went out of their way to make my stay as pleasant as possible. I cannot forget to mention the excellent service I also received from management in particular Agnettah & Mohammad so overall, I will definitely recommend this beautiful hotel & hope to come back soon to experience their excellent hospitality overall.
This hotel is huge and has everything that we needed! The staff is great and the business center was great. The gym was perfect overall all the hotel was atheistically pleasing. I would deffinetly stay here again if I come back to jo burg. The manager even called us to make sure everything was fine.
"Excellent Staff, Lovely Hotel"
We had an excellent stay - beds GREAT - Bathroom very clean, in excellent condition, plenty of towels - Staff went OVER and Beyond. Alwyn escorted us to the Rosebank mall and directed us to the area with phone providers to obtain our S.A. sim card. - Breakfast Buffet - large selection, very good quality (egg station), meats, breads, fruits, cereals. When they saw we were big coffee drinkers they brought us a pot for our table! Do not use the phone to set your wakeup call, ours failed. The desk later informed us that we should call the front desk for a wakeup call. But to their credit, everyone hustled to get us going on time. The breakfast staff, porter, front desk. The hotel itself is great. Walking to dinner to the restaurants in the Rosebank mall area (1.5 blocks) is a little disconcerting until you get there, but there are some outstanding choices.
A pleasant stay with attentive staff. Rooms were comfortable and meals good although breakfasts can be the same! Only issue is the question of is this the best area to stay! There does not seem to be a lot to do near the hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 10:00 AM