Ideal for business travellers with a car. But has a pool, so children can benefit too. Handy for Gatwick airport.Comment of R. Ian , Spain the 2015-02-17
Perfect stay before flying on business from Gatwick.Comment of S. Lisa , United Kingdom the 2015-01-23
We checked with the hotel beforehand to make sure that we were booked in, so arrived confident that everything was ok. Upon arrival our room had been upgraded at no additional cost. So our anniversary weekend away started with a bonus.Comment of D. Wayne , United Kingdom the 2014-04-28
A fantastic hotel and well worth the money paid. Well located for the A23 to both London and Brighton.Comment of S. Andrew , United Kingdom the 2013-11-01
Very Nice Hotel!Comment of A. Arslan , United Kingdom the 2013-10-02
"The choice of food and quality was disapoining"
During my stay i found the menu not very inspirational.. old fashion and not very healthy.. one day I had the tomato soup and steak. The soup seems not home made and was cold and when the waitress returned the soup was still boiling ( microwaved) and i burned my mouth, the second day i thought i give it another change so i ordered again the tomato soup and now with chicken breast.. the soup again was not that warm however i did not want to make fuzz again so i ate it. the food served misses inspiration and passion and is not chef worthy.. especially looking at the high pricing.. I want to make a big compliment to the waiters and waitresses they professional and pleasant! The room i stayed in was good.
"Good value clean hotel near Gatwick airport "
I booked a queen room for 2 and emailed to request another room so my partner could bring the kids with to stay. Got email back (from hotel throught booking.com) to say the hotel could not accommodate the changed. However when my partner was there the reception happy to made the change as her request, so well done to the reception lady that night. The hotel was clean and meet our expectations. Helpful staff and was quick to check in. Thank you
"Good for a stop over"
Travelled up the night before our flight to save sitting in early morning traffic, was worth it too. The hotel was clean, had a good sized room (small bathroom), friendly staff and good breakfast. Was pretty good for the price. Close to the long stay Car parks and very easy to find from the main Motorway. Only lost a star for me due to the bathroom size and shower (all most and no water) but that’s just personal preference. Overall a nice stay.
"Small rooms and firm beds"
Stayed here as part of airport parking. Hotel generally seems clean and tidy. Not very clear where to park and plenty of signs warning you that you have to pay, but we didn’t have to. Room was on the small side, but ok for one night. Beds are really firm, so not the best nights sleep. Shower seemed to run out of hot water so my partner had to go without a shower in the morning (luckily had one the night before). Wasn’t asked about my stay at check out so didn’t raise any issues at the time.
"Gatwick airport vicinity airport now without a pool."
Location: • A few miles from airport. Sainsbury’s supermarket 5 minutes’ walk away. Getting to hotel from Gatwick airport: • Hotel shuttle bus runs approx. every 45 mins from Gatwick terminals. Took 20 mins to get to hotel. Cost 5 euros. Check-In: • No wait. • quick friendly check-in. • Recognized as Aspire and upgraded to club room with lounge access in lieu of check-in amenity Elevators: • Fairly quick. Must change elevators on 5th floor to get to 6th floor club rooms. Room: • Club room 652. • Clean smell. • Large size. • Away from elevator. • Well maintained décor. • High-end solid wood furnishings. • Carpet floor. Desk: • Large-sized desk. • Optical mouse friendly. • Desk lamp. Was not working when checked-in. After reporting that it needed fixing it took over 11 hours and a reminder call to have someone come by and replace a burned-out bulb. Perhaps burned out lamps are not being checked for during housekeeping since a bulb in the closet was not working either. • 3 UK, one Europe and USB power sockets at desk height. Desk Chair: • Adjustable. • Comfortable for work. Phones: • Phone on desk. No speaker phone. • No phone bedside. Internet in Room: • Free Wi-Fi internet access. • Stable. • Average speed. Room Lighting: • Brightly lit. • Floor lamp. • Bedside lamps. Closet: • Medium size closet. • No drawers but some drawers under desk and in bedside tables. Safe: • Yes. • Large enough for laptop. Additional Seating: • Sofa chair. TV: • On wall. • Large sized. • Many cable channels Windows: • Floor to ceiling window along part of outer wall. • Curtains effective at blocking out sunlight. Balcony: • Not accessible from room. View from Room: • Neighbouring houses and main road. Bathroom: • Medium-sized. • Tub. • Separate shower with rain shower option. • No bidet. • Well lit. • Soap, shampoo, body lotion provided. • Adequate water pressure. • Hot water immediately available most of the time but not always. • Non-heated mirror. • Magnifying mirror. • Shaver power outlet. Noise Level in Room: • Very little noise from adjoining rooms. • Very little noise from hallway. • Low noise from air conditioner unit when running. • No street noise from outside with window closed. Bed: • King size. • Very firm mattress. • Very clean. Room Cleanliness: • Cleaned very well on all days. • Amenities refreshed daily. Air Conditioning/Heating: • Effective at cooling/heating room. Alarm Clock and Wakeup: • Wake up calls from reception always on time. Turn Down Service: • Offered. Complimentary Tea and Coffee in room: • Yes. Complimentary Drinking Water: • Two bottles daily. Fridge: • No. Microwave Oven: • No. Room Service: • Easy to get through to order except one night when reception had to intervene to get through. • Food delivered within time promised. • Accurate to order. • Average taste. Breakfast: • Basic buffet breakfast in club lounge. Restaurant: • Did not use. Laundry Service: • Returned by time promised. Iron: • Yes. Trouser Press: • No. Robe: • Yes. Slippers: • No. Umbrella: • No. Morning Newspaper at Door: • On weekdays. Gym: • Yes. Did not use. Pool: • No. This hotel used to have a nice swimming pool which differentiated it from other hotels but this has sadly been replaced by a bar/restaurant. Steam Room: • No. Gone with the pool. Sauna: • No. Parking: • Did not use. Staff: • Polite. • Usually efficient. • . Check Out: • Quick. • Asked whether room allocated was good (it was). • Bill was accurate. Leaving hotel: • Hotel booked taxi the night before for easy departure from hotel at the time desired.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM