"Business Trip - May2016 - very good service"
I had a pleasant stay at Crown Plaza last year while on business trip! 1. Very good customer service and the breakfast offered had a wide range of options (both veg and non-veg) including a live counter 2. The front office staff is very courteous and always ready to help with any questions and help required by guests. **Actual date of stay is May2016, but unable to choose beyond Oct2016 in TripAdvisor drop-down menu
"Good and efficient "
Here's a hotel propped up by the staff because the hotel itself isn't anything to write home about. However the staff is extremely helpful and many of the needs that you might have can be met by them. For example, don't worry about buying your metro card at the station, you can do it at the desk. The location is just a quick walk down from the station and they provide you little slips of paper to help you get you to the popular points of interest.
"Nice, no nonsense hotel"
We stayed four nights there in end July, with the whole family. The rooms are well appointed and very nice. Staff are friendly. A lot of guests and tour groups in the hotel, but since we spent our days outside, it was OK for us. They do have a nice restaurant in the hotel as well.
"ok for business not for pleasure nor family"
the hotel is average : Pros: - bed are good - room is clean - room is small but well organized - good breakfast - the fitness center is a complete sport center - they have a nice swimming pool Cons: - bad noise isolation (noisy for the rooms street side) - the shower is not closed and water floods the whole bathroom - the showerhead spread water every where but on you - room clearly deserves to be refurbished
"For the Robbie Williams concert"
A generous rating for this very worn out hotel. Why' Because of the personnel very helpful especially the concierge. The website will send you upgrade offers that you should ignore as no-one here knows how it works or how to offer them or if your offer was accepted or not, they even look at you as if you are trying to cheat when all you wanted was to pay for a better room. We were in a deluxe one. Can't imagine what the normal one is like when I see the state of this one. Worn out furniture, small room, tiny bed very uncomfortable, an iPad that doesn't work, etc... The very good point about staying here is that it's close to the Zurich stadium, very close otherwise go somewhere else. I come to Zurich often and unless there is a concert that I would like to see, I will never come again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM