CRYSTAL DE LUXE RESORT & SPA

My friend and I stayed at this hotel for 1 week's all inclusive. The room and our view were lovely. The maid always did a great job in cleaning the room. The view overlooking the pool area was great. I would have given the hotel 5 stars. My only issues were that food in the restaurant never changed. But there was a wide selection. But by the 5th day or so, we were slightly bored. We had a free meal owing in one of the restaurants but we could only book it the day before. We went to Guest Relations 5pm to book at the Italian the following night. It was fully booked! I would suggest to make a booking in the morning, on the day before. The other complaint is that there is a nightclub neighbouring the hotel. The disco music was so loud that even the patio doors being shut tightly could not silence it. It was open on 2 nights in the week we were there and open until at least 3am. To conclude, the hotel is lovely and in a great location. I would stay there again but have a balcony room to the opposite side of the pool area.

Ee have travld to there 5years ago it was clean staffs was polite ,what ever we have asked them they did for us hopfully theclub was small but nice and friendly,there is suitable for friends and couples ,not busy hotel no children no noise.generally great i recommend you to visit,

Hi arrived at 4am room nice clean and airy plenty of cupbord space only two English speaking tv chanel Russia today, and aljazera which is a great news chanel they tent to cater for Russian visitors fair enough the majority is russian logoon bar was open for late night drink and snacks,no tea or coffee making fecality in room which would have be nice.food there was plenty of choice nice barbq steaks chicken fish and deep fried calamari though we did have some raw chicken served to us. there is also a patisserie which is lovely inside the lounge bar Part of my party was gluten free and vegatarian not a lot of options for her only salad and veg and one dessrt creme Brule there was also hot chocolate sauce which she could pour on fruit one evening sunbeds nightmare people where putting towels on them and leaving g them on most of the day while they went!!off think staff should of moved towels after 1and half hours it was a joke. My son wife and 9 year old grandson where in a family room at 12pm every night the open air nightclub aswell as the other nightclubs in kemer would kickoff they where over the road from them They asked for a room change but no rooms where available there is no mention of nightclubs on any review find that hard to understand when we heard the club and we where at the other side of hotel aswell as other guests had complained about it Thanks joy

So me and my partner came on the 29th of september in the early hours of the morning, got given the key and a map and told information was in there and nothing else. Room was lovely and clean, the safe was locked and did not open, I went to reception 3 times about it and nothing was done about it, also the shower got blocked and flooded the bathroom but that was dealt with, but the next day! Food is good breakfast needs improving as looked like there was left over food from night before being served. A lot of Russians, which caused problems for me and my partner throughout the stay, one of the nights one got very aggressive over an ashtray and threw it at my partner, and got into her face when I pushed him back he tried hitting me before realising I wasn't going to back down either. Another few times they would walk straight into us and then say something in Russian and walk off. Made us feel very awkward througout, The spa is lovely! Really good down there only thing is maybe change the euros to pounds as when people come from England they won't have euros on them. Entertainment was excellent! Tried getting everyone involved which was nice by speaking loads of languages, so everyone was invovled, one entertiment girl was very nice and would come speak to us, forgot her name but she was young and blond. Most the staff seemed miserable most the time, seemed only the spa staff was willing to say hello. I would come back but needs more security, for when people decide to start fights.

We stayed at this hotel for 9 days. It was a nice hotel, comfortable and gives relax. Food-good quality, but not too much variety. You cant eat as much as you want at any time. A la carte restaurant italian was a disappointment, not italian at all. Drinks you can have coctails only at poolbar, beach bar offers you only cola, beer, spirte, drinks machine. A girl at pool bar, was rude and she makes disgusting coctails, she looks always with nerves. Rooms- were clean, they made up the room everyday but they didn't change the towels everyday. Beach- Amazing sea, but seabeds too much close to each other, if you move your hand you can touch the other next to you. A few seabeds and you have to wake up in the morning to find place. But dispite this it is clean and everymoment they clean the recycle bins. Service was perfect Animation- Nice and every night something different entertaining. You can never get upset here. After dinner you can choose to stay at the hotel or have a walk, the center of Kemer is near and beatiful. It's more a family hotel. But nice and offers you different ways to relax or have fun.