CRYSTAL PARAISO VERDE RESORT & SPA

Stayed here the first week of reopening for the season. What a fantastic hotel it is too! 5 star, but not 5 star U.K. It didn't matter to us. The entertainment team deserve a massive pay rise. I never had a day when I thought they didn't love there job. They do so much with the kids. The food had a massive variety but don't expect bacon and beans for breakfast as it's not going to happen. Had a Turkish bath, watch the big guy.. he's a big rough. Still a nice experience although not cheap. Will definitely be revisiting this chain of hotels. Thank you for a special holiday.

it was my third time at this resort and the primary reason for me to come was the 2016 animation team and the friendly staff all over the resort and i personaly love going there BUT there are some problems such as : 1 ) the buildings and the hotel facilities are very old and i dont think the manegment have paid enough attention to that area 2 ) there ist a range of rooms all of them are the same so that limits how luxurios and supirior the rooms can get as i remembre there was only one or two suites so they are very limited 3) the food was graet but i some days at lunch i felt a lack of varaiety 4) when we visited the turkish a la cart restaurant it felt like they took the food from the buffet and served it on plates instead of being made just for the restaurent plus they mixed up our order and we had to wait for a long time 5)this point is for all hotels as a return guest i wish that there was a crystal membreship program to allow return gusts to benifit of some sort at all hotels as appose to being seperated 6)the jaccuzzi and the indoor pool were not heated at all so it was very hard to enjoy the indoor area 7)on my last day i needed a towel because mine got wet and we didnt have any left in the room and apon asking the houskeeper she refused to give me a towel and i had to call the front office and be delayed for 30 mins extra although this may seem a lot but for me the pros out weigh the cons and i will still consider this hotel when travelling to belek

Room was very basic,in need of upgrade,you could smell the drains all the time. Bathroom door was warped. Mini bar not restocked as often as it should have been. Food choices poor same at lunch and dinner and food areas not kept clean and tidy. If you went for dinner later than 7.30pm things were running out and not replenished. Quality not as good as was expected the same for choice of drinks. Staff not friendly and received poor service had we not been British we would have received better service staff ignored us at the bar and served others first .

My ratting is related to the fact that the hotel is advertised as a 5 star. And it is not. At best, I think it could be a 3 stars hotel. It is not very clean, the furniture is not in great conditions, food is poor-to-average (grill is cooked ok, deserts are ok) and most of all, the beach does not have clear beautiful water, maybe because the hotel is very close to a river. I do not recommend it.

It's not for the first time that Im visiting Antalya. I stayed here from 18.10-23.10.16 The resort was closing for winter. The payment was full, no discount, but with everyday the food was getting less in quantity and worse in quality , many departments were closed, It was clear that we were eating the last stock of food! *And at last - SEVERE FOOD POISONING! Only 6 people declared it from my group, the number of poisoned may be much bigger! *There was no medical help, we didn't eat for 3 days! *There was no lifeguard at the beach. *Grill was closed outside the dining room. *Poor entertainments in the evening, mostly for Russians. * Jacuzzi and Indoor pool was cold, nobody used it. * Shocking disrespect for the guests, to start closing works for winter while people are at the hotel - it's outrageous! When we wrote a letter to the manager Murat Berber, the answer was - complete deny of everything. We made pictures, wrote a letter to the minister of Tourism. In my opinion there is no place to such business at all, it's deception of people! Don't believe pretty pictures, don't risk with your health and life, there are a lot of decent hotels in Antalya where honest businessman run their business. Be aware of this hotel ! Never come back !