of TripAdvisor Travelers recommend this hotel
"Jumeirah Dar Al Masyaf at Madinat Jumeirah"
We visit Jumeirah Dar Al Masyaf at least once a year. The villas are provided in first class order with regular cleans offered throughout the day. The villas are well air-conditioned, incredibly spacious with a seating area, enormous bathrooms and each with a private balcony. Every evening there is a happy hour in the villa reception area when free drinks and snacks are provided and this provides a nice opportunity to mingle with other guests. The villas have a 24 hour private butler service and are offered with a private pool. The butler kindly arranges transportation via abra or buggy to and from the villa as well as another other arrangements such as booking dinners or other research for excursions, etc. The resort provides half board vouchers giving guests access to not only a broad selection of first class restaurants on site but others too such as Zabeel Saray - the Italian, Lebanese and Indian are a must! The buffet breakfasts, pool side lunches and lunch/dinner at Al Fayrooz Lounge are exceptional - afternoon tea at the latter was as good if not better than having afternoon tea at Claridge's. The water sports offered are convenient and easy to arrange as well as well priced. The staff throughout the resort ranging from senior management to the restaurants are exceptional and make every effort to make your experience unique. Please remember to be polite to all staff/security as they may ask for your room details/room card but that is merely for security reasons and to ensure non-paying guests do not enter private areas of the resort as it is a very exclusive resort. Lastly, please try to tip cleaners and workers on the resort, there is no pressure at all to do so as this is a high end resort but something I find is nice to do and humbling since they all make such an effort to maintain an enormous venue. Having travelled to a few exclusive resorts including those in South of France and having spoken to other guests who have experienced a number of high end resorts, Dar Al Masyaf is very much at the top end.
resort site, the beach, room condtion, the amenities, and not to mention the weather, everything was perfect. employees are all welcoming and willing to help you in any way. during check in, they asked if this trip had any special occasion and since i was there with a wild todler, i had forgotten that it was my birthday trip. after scanning my passport, the butler at villa 10 arranged a belated bday cake and flowers! so touched by their warm gesture and thoughtfulness. i would like to thank the butlers at villa 10 for making my stay extra special.
"Great experience "
When we visited it was almost unbearably hot, however the hotel assisted with complimentary ice pops and waters by the pool. The air con was amazing and many attractions we visited were in doors so it was ok. The Abra boats were great way to get around and see the resorts. We stayed in the Arabian summer house which had a wonderful large bathroom and lovely balcony (which we did not use due to the heat). Our butler Onayago (I'm sorry E I don't think this is the right spelling - Villa 28) was the friendliest by far and we enjoyed his company! It is close to many attractions and we would definitely visit again.
"Honeymoon! Amazing "
My wife and I as newly weds got a villa with a beach view. Room, facilities, staff, everything about this place was amazing. Villas 1-8 are apparently the best which is where we stayed. It's such a scenic place both day and night. Plenty to do and you can even get a buggy to Burj-al-Arab for some afternoon tea which your own personal concierge will arrange for you.
Jumeirah does customer service brilliantly. The villa offering here takes it to even further heights, if that were possible. The butler service (special mention to Jennifer and Kate-villa 13) enables you to truly have a holiday without a single care. There is a private pool (per 3 villa cluster) and a welcome happy (2) hour(s) each evening in the villa courtyard. Buggy/Abra service is always on hand. You can experience all the Jumeirah properties, restaurants and the water park with ease. You can choose absolute privacy by the villa or get amongst it on the beach or by the pools. We went in Low season. Wow it's hot. It was getting busy too when we left. Must be rocking in High season. The half board voucher system is a little tortuous with what you can and can't have. However minor quibble. The abiding memory is of a courtesy and service provided with such a high level of finesse and consistency that we left with the intent to return once again. Great job Jumeirah.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Wild Wadi water park will be closed for annual maintenance from 11th January 2016 to 10th February 2016. During this period, Jumeirah Zabeel Saray will provide complimentary water sports activities for its guests.