Delano Hotel is located in the heart of South Beach. The Bass Museum of Art is 9 minutes' walk from the Delano South Beach. The Miami Beach Botanical Garden is less than 2 km away.
"Nina, my sunshine during the rainy days"
Despite bad weather ... Nina at the Delano Beach Club was my sunshine during the rainy days, good drinks ;-) The staff at the Beach Club is very friendly and attentive. I stayed already 5 times in this Hotel. Alain
This property has personality. So much so that it embodies the true spirit of the early South Beach and its original Art Deco architecture. This was not my first visit to the Delano and every time I go back I find it a fascinating place. The rooms are the size that you'd expect from an original building from the 1920's, 30' and 40's so the size off the room is not the most important feature of this hotel but rather it optimal, first class services, its one of a kind beach service by Greg, a true sand gentleman, and the pool/music in a palm trees lined watery playground some may call pool. The lobby is an attraction in of itself and the unique characters and beautiful people that frequent the hotel for both private parties and the pool side bar. The location is one of the best in the beach to experience SoBe. A few meters, or yards, from Lincoln Road, the easy access to the street and shops to see and be seen is an advantage. I highly recommend this hotel for a great overall experience. Don't forget Coconut Grove, Coral Gables and some of the many other wonderful Miami sites and scenes.
"Not worth it."
The room we stayed in needs work. There is no ventilation system in the bathroom so every time you take a shower, everything (since it's entirely marble) is soaking wet and stays soaking wet- including the ceiling and most dangerously, the floor. This, coupled with the cement floor (no rugs) in the room, makes for a very treacherous walk. The hotel itself is fine but much of the staff and a majority of the guests seems snooty and constantly size you up. The Plaza Hotel in NYC makes you feel more welcome than the Delano! You need to flash your room key just to breathe so you need to have it in your hand the whole time you are walking through the hotel. I felt like we were constantly being told "no" or scolded for not asking for permission for everything and anything. Everything is overpriced for the sake of being overpriced. I would not stay here again and would even switch to another hotel if we were staying in Miami longer than just the weekend. Come to the Delano for a drink, but stay somewhere else.
I had a amazing time at this hotel. The customer service was amazing from check in to room services. I was checked in by Nadia at the front desk. She is absolutely amazing, a smile so real & genuine & very welcoming. I get a feeling she welcomes everyone in with positive energy as I saw upon checking in another customer so excited to see Nadia that he gave her "high 5". She is awesome at what she does. My friends and I are planning a bachelors party in Miami next month, I have convinced them to stay at Delano because of my positive experience!!
"Amazing hotel "
I have to say this was such an amazing experience at the delano. the level of service was amazing. The front desk lady nadia ceban omg was the best and made me and my friend feel so at home. at the pool paola and another beautiful lady i can't remember her name made sure our time at the pool was amazing. I have always wanted to stay at this hotel i finally did and i will be coming back again . 5 amazing stars for this hotel. you have an amazing staff in nadia and paola
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM
There is a $35 Resort Fee (inclusive of tax) per room per day, to be paid directly by the guest at the time of check-out.