of TripAdvisor Travelers recommend this hotel
"Super cute boutique hotel"
This hotel was a delightful surprise. We arrived via Buquebus ferry from Buenos Aires and were able to walk to the hotel. The staff and customer service were excellent the entire time we were there, and the place was meticulously clean and very modern. We rented bikes from the hotel one of the days to explore the city, and that was a great way to see the city in a short period of time. Would definitely come back to the hotel!
Very nice hotel and friendly staff..So much to see and do within walking distance..Room service breakfast included..Very safe to go walking around in the day time..Just don't after dark..One crazy thing happened while my wife was in the shower, all the water went boiling hot..Even in the toilet..The staff was very concerned and tried to fix it...I'd stay there again for sure..
"Surprisingly pleasant rooms"
We arrived with our own car and with the help of our own navigations device. The location is a rather strange one, near the port. Nevertheless, the room is stunning! We got an upgrade from a delux room to a suite. Fantastic room, new, clean, excellent! Staff (receptionists) very helpful and kind. We checked in on April 3rd. We were the couple coming with a black Vitara and a lot of luggages. The stay was so pleasant, that we booked our next stay there.
"Nice Boutique Hotel"
Arrived in Montevideo via the Buquebus from BA. The hotel is just across the street from the Ferry Port, which is a simple walk. Check in was very pleasant and simple. I believe the clerk at the desk was named Muaro who was a great asset and very helpful with planning a couple adventures. He spoke perfect English which helped. The hotel was very nice. Rooms had everything that you need, fridge, hair dryer, tv, good ac., wifi throughout the hotel. Breakfast buffet, will cook eggs and bacon included. Very relaxed atmosphere and pleasant staff who were very helpful with a few requests. Everything that I asked for, they promptly remedied. There was no room window to the outside in my room. There is a rooftop pool and lounge area. Beautiful sunset to see from the top while drinking a cold one. The hop on hop off bus is just steps away from the front of the hotel, recommended to familiarize yourself with the old city and surrounding Montevideo. There are many restaurants, cafes, store, souvenir shops, all right there. Booked a trip to Punta del Este and the company will pick you up right at the hotel. Lobby was nice and comfortable. On checkout, there was a very nice gal I believe her name was Natalia. Once again perfect English. The staff made me feel right at home. Anyone interested in specifics feel free to contact me. I recommend the hotel for a Montevideo stay.
"They gave our room away"
Unfortunately we missed our ferry from Buenos Aires and weren't able to get to Montevideo for the first night of our stay. Because the room was paid for and "guaranteed" we did not call the hotel to advise. When we arrived at the hotel the next morning at 10, we were advised our room had been let out to someone else for both nights. We were shocked....the man at the desk was nice but firm - we had lost our room. Plus, we were advised we would only get one night reimbursed, which we still haven't and that was 3 months ago.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM