Location
Dorsett Shepherds Bush is located in West London’s lively Shepherd’s Bush area, within walking distance of Westfield London, Olympia Exhibition Centre, and Shepherd’s Bush Market and Underground stations. London Heathrow and London City airports are about 19 km away, approximately a 30-minute drive, while Gatwick is roughly 48 km, around a 1-hour drive, all reachable by car or public transport.
Amenities
Reception services
- 24-hour front desk
- Concierge
- ATM/cash machine on site
- Late check-out
- Express Check-in / Check-out
- Luggage storage
- Tour organisation
- Tourist information
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
House Rules
- 100% non-smoking hotel
- Children welcome
- Small pets allowed
Parking Facilities
- Public parking
- Self parking (surcharge)
Wellness facilities
- Fitness facilities
- Health or beauty spa nearby
- Non-smoking rooms
Room services & amenities
- Family rooms
- Daily maid service
- Heated guest rooms
- Wakeup service
Dining
- Restaurant
- Gourmet restaurant
- Half board
- Full board
- Menu
- Breakfast
- Buffet breakfast
- Bar
- Cafe / Bar
- Room service
- Coffee shop or cafe
- Special Diet Menu
- Vegetarian dishes
- Vending machine (drinks)
- Vending machine (snacks)
General services
- Wi-Fi
- 24 hour security
- Free WiFi
- Multilingual staff
- Welcome drink
- Honeymoon
- Security
- Exclusive events
- Fire safety compliant
Business facilities
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Fax/photocopying
- Meeting/Banquet Facilities
General amenities
- Proposal/romance packages available
- Air conditioning
- Designated smoking area
- Disabled access
- Elevator
- Safety deposit box
Transport Services
- Airport transfer
- Limousine service
- Car hire
- Car with driver
Conditions
About this property
Reviews
- Tripadvisor Reviews (2845)
Horrible customer service
Absolute worst hotel experience I have ever had. No air conditioning no customer service. They brought us a portable air conditioner with no ice. They advertise a restaurant that they don’t even have....
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Absolute nightmare
You'd absolutely love your stay here if you were a sadist maniac. I stayed here for a week I genuinely cannot think of a single redeeming quality about this hotel. Horrible service, white guy at the...
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Impossible to contact and disgusting smell
I booked a room via booking.com for 1-4 June. The room was cancelled at 10am 2/6 without contact as I had planned to check in that morning. I immediately called the number provided who advised me th...
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Great location but services are lacking.
We stayed 3 nights at Dorset in Shepherds Bush last week. I am a wheelchair user so had an accessible room. I've stayed at this hotel before because of its brilliant location for Shepherds Bush Empir...
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Avoid at all costs
Probably one of the worst hotels I have stayed in. I booked an executive room and there was absolutely nothing premium about my experience. The room was absolutely filthy with a tiny little window wit...
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