Firstly this is the first hotel that has a security guard patrolling the lobby in a uniform!! What sort of clientele are they expecting'My 4 year old also got told to "sit properly" at the reception couches. Try telling a jet lagged child to behave as though he was in church is a disgrace.The pictures online are a far cry from reality. We booked a "deluxe family quad" and was placed in a shoebox sized room next to construction. No kids library as promised was ever seen. After forking out over $500 for a shoddy suite to accomodate our family of 5, we constantly calling housekeeping for towels & amenities. Found my lipstick stains on "clean mugs" - clearly rinsed in the bathroom sink, not washed properly. Dirty & dusty. Front reception looks like a storage shed. "free" shuttle charges for certain destinations. Poor location. Front desk staff directed us to the harbour to watch fireworks which never materialised. Older staff seemed to be trying hard to get the hotel going..they need to get their ducks in a row.
"spacious suave hotel"
While vacationing with family I stayed 6 nights and I must say the rooms were indeed spacious with Hongkong standards. Neat and clean hotel with friendly reception. Staff was courteous except for the Restaurant manager. The location is great but it seems like the lobby area has a design fault as taxi mostly drops at main road and dont go till lobby area. One thing which annoyed me was the tickling sound of road signal which was so evident at night.
Wow we have already been home for a few weeks would be so easy not to write a review but really wanted to recommend the Dorsett in Wanchai as we had such a wonderful holiday. We are not new to HK and have lived there previously so was pleasantly surprised with the hotel. The location was amazing we could walk, bus or use trams. We caught the bus to Stanley opposite the hotel and were dropped back outside. We stayed early June 2017, we used the coach from the airport everything went smoothly, the staff are lovely nothing was to much trouble. Our premier room overlooking the race track was great we were worried about any noise but all good. if your into Horse racing the jockey and HK football club are just there, can't say enough about location walking into causeway bay through markets, local places to eat everywhere. What more can I say we will be back.
"Hotel in HongKong"
I spent night at Dorcett Wanchai after loosing my connection to Shanghai. It is located downtown, not near the airport. They provide airport transportation. Good installations. It is not well located.
Very good and clean hotel on Hong Kong Island next to the Happy Valley Racecourse. Guest have free use of a smartphone with unlimited 4G internet, with a data function to connect to their own smartphones, tablets and other devices via WiFi. This smartphone also provides free local and international telephone calls to China, United States, Canada, Singapore, Korea, United Kingdom, Australia and Thailand.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM