of TripAdvisor Travelers recommend this hotel
As a diamond member this hotel is very disappointing, the reception was aweful and the staff had no clue, the exec room is really poor as well as the weight room. The biggest issue was the fact that my company has a corporate rate and I was charged an upgrade of 50 usd a day for the room I usually get for being a diamond member,
HHORNORS' diamond members are said to be upgraded to a suite room if there is available . If it is an early discount fee, it costs only 15000 yen and the Executive lounge is available. Because we can access from the nearest station in about 5 minutes, cost performance may be the best in Shanghai.
"Great hotel , eat somewhere ,,"
Hotel was nice , check in staff very friendly, room was clean , a little dated but ok , The breakfast was ok , nothing special, have had a lot better at other Hilton hotels in China , Lunch at the cafe was horrible, staff slow , waiters standing around chatting, took forever to order food , then after a half hour I asked where my lunch was , a minute later it arrived , cold ,,and I was still waiting for my drink , which finally arrived after I was almost through my meal ,, when I paid my bill I saw the manager and complained about the very slow and poor service , it was obvious he didn't understand my complaint because he said "Thank You, "
"Nice Hotel in a real modern City"
During my round trip in China, I staid three nights in this hotel. It is really a nice hotel with clean rooms and good services, People are very friendly. just the internet speed could have been better, but this as usual in China.
"Gorgeous Space - Massive Hotel"
For a Doubletree, this hotel is amazingly gorgeous. We were there for a very brief overnight stay prior to next morning's flight. Wish we could have stayed longer. Would have liked just to walk the halls of this gorgeous place.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM