of TripAdvisor Travelers recommend this hotel
"Best customer service from Antonio"
I had a wonderful stay, however this isnt the reason for my review. Its because in all my years of travelling i have never experienced customer service quite like that from Antonio from reception. He was the lovliest, most helpful person i have ever come across, and everything he did, he did with a smile. Whatever star rating this hotel is, he has made this Hilton truly 5star.
"Great stay - Close to Heathrow"
I booked this hotel due to a 19 hour layover I had in London. After some deep research, I found this hotel accessible via the subway straight from Heathrow. Roughly 8-10 stops away with one transfer. The hotel grounds, staff and cleanliness was perfect. Oh and they have Starbucks in their lobby! Yes - you read correctly! I highly recommend this hotel to those seeking a mid way point between Heathrow in downtown London. It was literally a 3 minute walk from the nearest tube station AND there is an amazing kabob restaurant across from the stop that closes at 1am. Yummy!! If I find myself in London again and want something on a quieter scale, I would definitely book here again.
"Excellent service in a distant locale in West London"
I stayed for 5 nights at this property recently and was deeply moved by the level of service and friendliness by Carolina. I had a negative experience previously and she did all she could to change my perception by offering superb service with a such a cheerful spirit. The rooms have a mini fridge and a Nespresso maker. The showers are small but that's standard in Europe. The A/C was not working and Carolina did all she could to get it fixed. She offered another room to me but I was already unpacked. It was rather warm in London which is why I wanted the A/C but I opened the window at night and that solved the problem. The breakfast is a hearty one and there are always a choice of newspapers in the lobby to take into the breakfast room. The bed was one of the most comfortable I've ever experienced in a hotel. The TV has lots of stations. There are Crabtree & Evelyn products. The property is within a 4 minute walk to 2 tube lines and a 10 minute walk to a 3rd line. This is very convenient to Heathrow. I will be traveling to London again in March and am considering staying a week at this property.
"HILTON WEEKEND AWAY."
If you looking for a weekend away in London, look no further that this hotel in West London. It is a bit out from central London, but you are only approximately 3 mins away from the underground and you are just approximately 25 mins away from central London. The service is excellent and I found both the atmosphere and staff service excellent. I will be back here again sometime in the future.
"Hotel stay "
Came to the hotel as we had had a bad start with our previous hotel. This hotel was warm and friendly, the hotel staff were lovely and kind, and very chatty. We are in the bar and the food was lovely and served with a smile. Our room was perfect, nice and clean and plenty of room, the bed was massive and very comfortable. We decided to have our breakfast in bed and it was lovely, nice and hot, and cooked well, I would highly recommend this hotel
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM