of TripAdvisor Travelers recommend this hotel
"Brought us back to Hilton Double Tree!"
The service was beyond our expectations. We needed to change hotels and the whole thing was graciously unraveled and worked out by Silvana at concierge. Diana assured we got the room we needed. Beds were great, lots of hot water, rooms were spotless and staff extremely friendly and helpful. The location is perfect for dining, walking, banking, last minute shopping-all right there. It was a really great stay for us.
"Great central location"
This is a very nice hotel centrally located in one of Lima's best neighborhoods (Mire Flores). The staff was very professional and helpful. The breakfast buffet was excellent, with a large variety of fresh items.
"Not your typical Double Tree"
I was highly impressed with this property, it is a five star Property due to the staff and quality of the service. Plus, the location within Miraflores offers ample high quality eating establishments. I would definitely book there again.
"Decent but not exceptional hotel"
Staying here as part of a (high end, usually luxurious) tour group so we may not be receiving the accommodations and service others might expect booking individually. That said, the hotel has been a disappointment, starting with the front desk staff denial of a simple request to issue a second key card for the room when we checked in, one of those telling "moments of truth" in customer service. Our room is on the small side although we know there are larger rooms, presumably those the hotel reserves for sale outside tour groups like ours. Several in our group have complained and been moved to larger rooms. Beds are comfortable and the rooms are well furnished, perhaps overly so as one needs to move chairs about simply to walk from one side of the room to the other. Closet space would be ample were it not for a safe and mini-bar which blocks half of the space to hang clothes. The bathroom is amply sized and has a fine bathtub/shower combination and good toiletries, but lacks heat and a fan. Breakfast buffet is on a par with good hotels in Lima, lots of good options. In sum, this is a decent and attractively priced hotel for those who have the opportunity to secure the accommodations they prefer individually, but service can be spotty and it pays to know which room you are going to receive before checking in.
This hotel was in a great location in Lima. The room was large and very nice. Breakfast was included in the hotel fee, and was very good. The dining room was nice, the service excellent, and the food excellent. Would recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM