of TripAdvisor Travelers recommend this hotel
Upon arrival at the hotel I was greeted enthusiastically by the doorman as I was alighting from the car that transported me from Lima airport. The receptionist was also very friendly and welcoming. I was far earlier than the 15.00hrs check-in time as my flight from Madrid to Lima arrived early in the morning, so I had to wait am hour until a room was ready and, at 10.00hrs, I was already allowed into an upgraded room at no extra cost. The room was large, bright and clean with a beautifully comfortable bed adorned with high end linens and supportive, yet soft pillows. Despite jet lag I had a really good sleep. During the early evening there was an unexpected knock at the door. A bellboy had a tray of hand-made chocolates to give me accompanied by a hand-written note from the general manager welcoming me to El Pardo hotel. How nice to receive a note written in the manager's hand instead of the usual, generic, typed letters given to Gold Hilton HHonors members to welcome them. That was a really nice touch. The self-brew coffee was Peruvian and delicious with a sachet big enough to brew three cups. I tasted Pisco Sour at the bar. The barman prided himself on making a perfect Pisco Sour and whilst I cannot compare, having never had that drink before, what he gave me was delicious. Breakfast service was efficient, friendly and the girls working in the restaurant checked occasionally to ensure that I had what I wanted, that I was happy with my breakfast and that my coffee cup was constantly replenished. I felt welcome and valued at the Doubletree by Hilton El Pardo hotel and I see no reason why I would want to anywhere else on a future visit to Lima. It is centrally located too, in the heart of the nicest, Miraflores District of the city.
Rooms are really nice, neat very modern and also excellent service Service was very efficient, locations is pretty good. Close to restaurants and parks. Drunks were really good!!! I enjoyed every night my delicious pisco sour as a welcome drink
"Great location in Miraflores, great staff!"
I was at El Pardo for a business meeting. The hotel is very well located in Miraflores. Meeting rooms and banquet services were great. Sleeping rooms were comfortable, despite the old furniture. The staff was great and very helpful regarding all the details of the event.
My husband and I stayed at the Double Tree last spring. The General Manager, Mars, was incredible! There was a note written by him when we entered our hotel room welcoming us to the hotel and there were chocolates waiting for us. Mars took the time to meet us and other guests in the dining room during breakfast. He then walked with us to the ocean. My husband thought he would be back later in 2017, but his work travel plans changed. He hopes he will return next year instead. We loved the hotel, the location, the staff, and especially Mars!
"excellant location and amenities"
I can not think of any thing else I would expect from a Hilton Hotel product. The staff, service, and amenities were all top notch. I wish hotels in the states would be this accommodating. The rooms were quiet, and perfectly maintained. Hot water was never an issue and the Breakfast was top notch..
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM