of TripAdvisor Travelers recommend this hotel
"Central Location "
This hotel is in a good location for easy access to lower Manhattan and Midtown. The room was a fine size and the shower was very powerful. We decided not to pay for a hotel breakfast as there are plenty of good restaurants/diners locally which are much more affordable. Yes this hotel is expensive for what you get but it’s pretty reasonable considering the price of other Manhattan hotels.
"Suited our needs with regard to position etc"
We chose this hotel as it met our basic needs at a more relistic price than many other hotels etc in the area and it was close to the parts of New York that we wished to visit. Our room was on the 7th floor & overlooked the fire station. It was quiet, the beds were softer than we would have wished for - but this is a problem in most USA hotels for Eurpeans.I understand that the hotel had had major renovation, the room was spacious, light & airy, the actual bath with shower over left a lot to be desired ,seperate wash hand basin - fine. We had our own tea making equipment with us. Staff fpleasant, bar area looked drab, we did not visit the breakfast/ restaurant area - we decided to go out & on our second attempt we found a great breakfast place on Lexington Ave/ 52nd Street. Would recommend at the right price
We spent three nights here. The good points were the convenient location, the friendly and very helpful staff, and our room towards the back of the hotel was unusually quiet for New York. I guess the minus points would be that the rooms are quite small, which meant I didn't have a bedside table, which was inconvenient. The room was also dark, there was no light in the bedroom, just a light in the hall, and a lamp on the desk, and sole bedside table, so reading in bed was a non starter for me. Finally there was no coffee making facilities or free coffee in the lobby. All fairly small points, and overall we did enjoy our stay here.
Vicki at the front desk is amazing. She provided excellent customer service and made great recommendations for places to eat and things to do. The rest of the staff was pleasant and helpful as well. The hotel itself is clean and quiet which helped to make our experience great.
"On vacation with my husband from Oklahoma. Six day trip."
We experienced excellent service from all workers in the hotel - front desk, concierge, and breakfast staff. In particular, Bolivar and J.C. did an excellent job in the breakfast room. They were attentive, polite, friendly and gave us superb service. We also witnessed them giving this same service to others around us. Great job! Our room was clean and nice. One recommendation I would have is a little more light in the room, but that's a common problem in many hotels.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM